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Senior Product Designer
1 month ago
At Avantos, we're revolutionizing the way businesses serve their customers. As a Senior Product Designer, you'll play a crucial role in crafting intelligent, user-centered solutions that redefine service delivery.
Our AI platform brings agility, scale, and transparency to businesses like never before. We're driving human-centered services for our clients by applying the same principles within our own processes.
We're building a diverse, creative team in New York, with flexible hybrid work options. Our founding team has a proven track record of building unicorn software companies, where design, product, and engineering cultures are fully integrated.
Your Key Responsibilities- Collaborate closely with product owners, engineers, and other designers to develop detailed design solutions across the customer journey delivery and orchestration experiences.
- Drive the core promise of Avantos: simplifying how businesses serve their customers.
- Contribute to and evolve our design system.
- Advocate for the user and design process.
- Shape team culture and champion design thinking within a world-class design and product team.
- 6+ years experience building digital products, with the ability to lead your own projects from requirements, research, and concept development to prototyping, UI details, and collaborating with engineering.
- Experience managing other designers, helping them break down big problems, and grow their craft and leadership skills.
- Expertise in Figma and design systems, enabling you to craft clear, intuitive user experiences that developers can easily implement.
- Ability to embed user-centric thinking into your design process, balancing user mental models with business needs.
- Ability to consider business needs, and balance speed, craft, and delivery.
- A refined design sensibility with the ability to move beyond aesthetics and deliver solutions that truly serve the user and the business.
- Comfortable tackling ambiguity, breaking down complex problems into manageable, actionable concepts.
- Experience working in small teams or startups, and willingness to take a scrappy approach.
- You can code.
- Exceptional prototyping skills or experience working with advanced tools like Facebook Origami.
- You are familiar with design and service folks like Bret Victor or Lou Downe.
- You have worked with Unqork, DevRev, or other no-code workflow automation tools.
- Expect to talk through 2-3 case studies including discussing an interesting design challenge you faced and how you worked through it. The more you can get into the weeds the better.
