Customer Service Agent
4 weeks ago
- Job Responsibilities:
- Resolve Customer Inquiries: Handle inbound and outbound contacts in a timely and professional manner, ensuring first call resolution through effective call handling.
- System Research: Research systems to find missing information as applicable.
- Interdepartmental Coordination: Coordinate with other departments to resolve issues when needed.
- Document Customer Claims: Document and process customer claims in appropriate systems.
- Fact Finding Discussions: Lead fact finding discussions to determine the best options for the customer.
About Mass Markets: As a Contact Center Representative at Mass Markets, you will be part of a team that provides exceptional customer service and support to our customers, ensuring a positive experience through timely and effective resolution of customer inquiries.
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Insurance Agent
1 month ago
Las Cruces, New Mexico, United States The Diaz Agency Full timeJob OverviewThe Diaz Agency is seeking a highly motivated and experienced insurance agent to join our team remotely. As an insurance agent, you will be responsible for selling insurance policies, advising clients on coverage options, and providing exceptional customer service. This is a remote position, allowing you to work from the comfort of your own home...
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Customer Service Representative
4 weeks ago
Las Cruces, New Mexico, United States MCI Careers Full timeJob Title: Inbound Call Center AgentJob Summary: We are seeking a highly motivated and customer-focused Inbound Call Center Agent to join our team. As an Inbound Call Center Agent, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional customer service.Key Responsibilities:Handle inbound calls in a courteous and...
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Customer Service Representative
1 month ago
Las Cruces, New Mexico, United States Mass Markets Full timeJob Title: 2X10 Call Center AgentJob Summary:We are seeking a highly motivated and customer-focused 2X10 Call Center Agent to join our team. As a 2X10 Call Center Agent, you will be responsible for handling inbound and outbound customer calls, providing exceptional customer service, and resolving customer issues in a timely and professional manner.Key...
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Customer Service Representative
4 weeks ago
Las Cruces, New Mexico, United States MCI Careers Full timeJob Title: Call Center AgentJob Summary:We are seeking a highly motivated and customer-focused Call Center Agent to join our team. As a Call Center Agent, you will be responsible for providing exceptional customer service and support to our clients through various communication channels, including phone, email, and chat.Key Responsibilities:Handle inbound...
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Customer Service Representative
4 weeks ago
Las Cruces, New Mexico, United States MCI Careers Full timeJob Title: Entry-Level Call Center AgentJob Summary:MCI Careers is seeking a highly motivated and customer-focused Entry-Level Call Center Agent to join our team. As a Call Center Agent, you will be responsible for providing exceptional customer service and support to our clients through inbound and outbound calls, emails, and chats.Key...
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Customer Service Representative
4 weeks ago
Las Cruces, New Mexico, United States Mass Markets Full timeJob Summary: As a Customer Service Agent at Mass Markets, you will be responsible for handling inbound and outbound contacts in a professional manner. Your goal will be to ensure first call resolution through effective problem-solving and call handling.Key Responsibilities:Handle inbound and outbound contacts in a courteous and timely manner.Ensure first...
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Customer Service Representative
4 weeks ago
Las Cruces, New Mexico, United States MCI Careers Full timeJob Title: Customer Service AgentWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Agent. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints, and ensuring that our clients receive the highest level...
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Customer Service Representative
4 weeks ago
Las Cruces, New Mexico, United States Mass Markets Full timeJob SummaryAs a Customer Care Agent at Mass Markets, you will be responsible for handling inbound and outbound contacts in a courteous, timely, and professional manner. This includes ensuring first call resolution through problem-solving and effective call handling, researching systems to find missing information as applicable, and coordinating with other...
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Customer Service Representative
4 weeks ago
Las Cruces, New Mexico, United States Mass Markets Full timeKey Responsibilities:As a Contact Center Agent at Mass Markets, you will handle inbound and outbound contacts in a professional manner. Your goal is to ensure first call resolution through effective problem-solving and call handling. You will lead fact-finding discussions to determine the best options for the customer and research systems to find missing...
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Customer Service Representative
4 weeks ago
Las Cruces, New Mexico, United States MCI Careers Full timeJob Title: Call Center AgentJob Type: Full-TimeLocation: Las Cruces, NMJob Description:We are seeking a highly motivated and customer-focused Call Center Agent to join our team in Las Cruces, NM. As a Call Center Agent, you will be responsible for handling inbound phone interactions with residential and business customers, providing exceptional customer...
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Customer Service Representative
4 weeks ago
Las Cruces, New Mexico, United States Mass Markets Full timeKey Responsibilities:Provide exceptional customer service through inbound calls, email, and live chat, ensuring a timely and professional experience.Listen attentively to customer needs and resolve issues efficiently, escalating when necessary to ensure first call resolution.Maintain accurate customer records in the CRM system, documenting call details and...
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Customer Service Representative
4 weeks ago
Las Cruces, New Mexico, United States Mass Markets Full timeJob SummaryAs a Customer Service Agent at Mass Markets, you will be responsible for handling inbound and outbound contacts in a professional manner. Your goal will be to ensure first call resolution through effective problem-solving and call handling.Key ResponsibilitiesHandle customer inquiries and resolve issues in a timely and courteous manner.Research...
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Customer Service Representative
4 weeks ago
Las Cruces, New Mexico, United States Mass Markets Full timeKey Responsibilities:As a Telecom Customer Care Agent at Mass Markets, you will handle inbound and outbound contacts in a professional manner, utilizing systems and technology to complete account management tasks. You will also document and process customer claims, following all required scripts, policies, and procedures.Key Skills:Excellent communication...
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Customer Service Representative
4 weeks ago
Las Cruces, New Mexico, United States Mass Markets Full timeJob SummaryAs a Contact Center Agent at Mass Markets, you will be responsible for handling inbound and outbound contacts in a courteous, timely, and professional manner. Your goal will be to ensure first call resolution through effective problem-solving and call handling.Key ResponsibilitiesHandle inbound and outbound contacts in a professional manner.Ensure...
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Customer Service Representative
4 weeks ago
Las Cruces, New Mexico, United States Mass Markets Full timeJob SummaryAs a Call Center Agent at Mass Markets, you will be responsible for handling inbound and outbound contacts in a professional and timely manner. Your goal will be to ensure first call resolution through effective problem-solving and call handling. You will also be responsible for researching systems to find missing information, coordinating with...
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Customer Service Representative
4 weeks ago
Las Cruces, New Mexico, United States MCI Careers Full timeJob Title: Call Center AgentJob Type: Full-TimePay Types: Hourly + BonusSalary: $12.10 - $13.75 / hourApplication Details: No Resume Required, Entry-LevelPosition Overview:We are seeking highly motivated and customer-focused individuals to join our team as Call Center Agents. As a Call Center Agent, you will be responsible for providing exceptional customer...
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Customer Service Representative
4 weeks ago
Las Cruces, New Mexico, United States Mass Markets Full timeJob SummaryAs a Call Center Agent at Mass Markets, you will be responsible for handling inbound and outbound contacts in a professional manner. Your goal will be to ensure first call resolution through effective problem-solving and call handling.Key ResponsibilitiesHandle inbound and outbound contacts in a courteous and timely manner.Ensure first call...
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Customer Service Representative
4 days ago
Las Cruces, New Mexico, United States MCI, LC Full timeJob OverviewWe are seeking a highly reliable and customer-focused individual to join our team as a Call Center Agent in Las Cruces, NM. This role requires excellent communication skills, the ability to work in a fast-paced environment, and a passion for delivering exceptional customer experiences.About the RoleAs a Call Center Agent, you will be responsible...
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Real Estate Sales Buyer's Agent
1 month ago
Las Cruces, New Mexico, United States Select Realty Full timeAbout the RoleWe're seeking a skilled buyer's agent to join our team at Select Realty. As a key member of our team, you will be responsible for guiding clients through the home buying process, from initial consultations to final sales. Your expertise and professionalism will ensure a seamless experience for our clients.Key Responsibilities:Consult with...
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Insurance Account Representative
1 month ago
Las Cruces, New Mexico, United States Chad Peterson - State Farm Agent Full timeJob OverviewAs a competitive Producer, you will play a key role in recognizing opportunities and strategically turning leads into long-lasting customer relationships. With a strong knowledge of insurance products and industry trends, you will be equipped to communicate directly with clients, identify their needs, and market products or services that maximize...