Customer Engagement and Sales Specialist
2 weeks ago
Job Overview
Role Objective:
The Customer Service/Sales representatives at Home Depot are dedicated to delivering prompt and courteous assistance by proactively engaging with customers to identify their requirements and offer support.
These representatives acquire knowledge about our products through various resources and provide insights to customers to facilitate the completion of their projects.
Individuals in this role will master the skills of welcoming, assessing, recommending, and finalizing sales with every customer in their section, while also being equipped to assist in related areas.
Customer Service/Sales representatives are responsible for maintaining the organized condition of their designated sections, ensuring that they are tidy, accessible, and secure.Each representative plays a crucial role in fostering a safe working and shopping atmosphere by adhering to all safety regulations and standards, completing necessary safety training, promptly addressing hazards and unsafe situations, or reporting them to the Manager on Duty, and working in a manner that does not jeopardize their safety or that of others.
These representatives collaborate closely with their Department Supervisor and fellow team members within their department, as well as across other departments.
Specific roles may encompass Sales Specialist, Sales Associate, and Customer Service Associate.-
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