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NextGen PM Training Specialist

2 months ago

Fort Worth, Texas, United States Texas Health Care PLLC Full time
NextGen PM Training Specialist

This role is pivotal in enhancing the proficiency of front and back office personnel in utilizing the NextGen PM application. The individual will provide comprehensive training sessions and ongoing support to ensure optimal use of the system across various locations.

Key Responsibilities:
  • Facilitate training sessions focused on PMGNTX Best Practice methodologies and PM software functionalities.
  • Offer post-implementation training aimed at improving operational efficiency and workflow management.
  • Collaborate on refining workflows to align with industry Best Practices.
  • Conduct orientation programs for newly hired staff.
  • Engage in system upgrades and testing procedures.
  • Coordinate with cross-functional teams to deliver exceptional customer service.
  • Assist in the creation and upkeep of the training curriculum.
  • Participate in professional development opportunities to enhance personal skills.
  • Identify and troubleshoot issues through effective user engagement.
Qualifications:
  • At least 3 years of experience with NextGen PM software.
  • A minimum of 3 years in a healthcare-related role.
  • Proficient in Microsoft Excel, Word, and PowerPoint.
  • Familiarity with ICD-10, CPT, and HCPCS coding systems.
  • Comprehensive understanding of medical terminology and clinical procedures.
  • Experience in creating educational materials.
  • Excellent communication and organizational capabilities.
  • Ability to thrive in a dynamic work environment.
  • Adherence to HIPAA regulations.
  • Possession of a valid driver's license and reliable transportation.
  • Physical capability to stand for extended periods.
Interpersonal Attributes:
  • Customer-centric with a collaborative mindset.
  • Detail-oriented with robust project management expertise.
  • Skilled in conflict resolution and problem-solving.
  • Strong attention to detail and ability to work autonomously.
  • Effective communicator with strong organizational skills.