Training and Development Specialist

4 weeks ago

Fort Worth, Texas, United States Health & Human Services Comm Full time
Job Description:

As a Training and Development Specialist at Health & Human Services Comm, you will oversee the development and evaluation of regional educational and training programs. Your work will involve planning, assigning, and supervising training and training field experiences of new surveyors within a region. You will work under minimal supervision, with extensive latitude for the use of initiative and independent judgment.

Key Responsibilities:
  • Provide direct supervision of field surveyors and provide guidance to field surveyors and survey staff in the implementation of and compliance with state and federal regulations for long-term care facilities.
  • Provide guidance to field surveyors regarding agency personnel policies and procedures, implement and assure compliance with personnel procedures, and keep management apprised of sensitive issues regarding personnel, surveys, and/or providers.
  • Provide technical assistance and field training, including interpretation of state and federal regulations, protocols, and principles of documentation, to survey staff and industry.
  • Monitor and evaluate the effectiveness of training programs, identify issues, processes, and staff that require additional training, and participate in training for all staff including new employees.
  • Perform administrative duties, including completing evaluations for new surveyors according to policy, identifying non-performance issues and applying policy as necessary, acting as a liaison between CAT and other program areas and agencies, and conducting special projects as assigned.
Requirements:
  • Knowledge of Long-Term Care Regulatory Services nursing facility surveying policy and procedures.
  • Knowledge of automation programs utilized by Long Term Care Regulatory Services nursing facility programs, such as TULIP and ASPEN.
  • Knowledge of employee development principles, practices, and techniques.
  • Knowledge of group processes, group dynamics, and interpersonal relations.
  • Knowledge of innovation training and development techniques and best practices.
  • Ability to apply instructional design and curriculum development principles, including the development of learning objectives.
  • Skill and experience in problem identification, analysis, and resolution.
  • Skill in effective verbal and written communication.
  • Skill in planning and budgeting various employee development programs.
  • Skill in evaluating quality and effectiveness of employee development programs and analyzing results.
  • Skill in facilitating workshops, training and development sessions, and meetings.
  • Skill in establishing and maintaining effective working relationships.
  • Skill in applying training and employee development procedures and techniques.
  • Ability to manage workload within a given timeframe and/or deadline.
  • Ability to summarize complex information for agency decision-makers.
  • Ability to assess and analyze employee development needs and develop effective project plans.
  • Ability to develop employee development programs and formulate development/learning objectives.
  • Ability to communicate effectively, orally and in writing.
  • Ability to apply quality assurance standards.
  • Ability to apply adult education principles, practices, and techniques.
  • Ability to work independently.
  • Ability to supervise the work of others even without a direct reporting relationship.
Education and Experience:
  • Successful completion of Survey Minimum Qualifications Test (SMQT).
  • Graduation from an accredited four-year college or university with major coursework in nursing, social work, nutrition, gerontology, or a related field preferred.
  • 24 months current work experience as an SMQT Certified Regulatory Service NF surveyor.
  • One-year teaching experience preferred.
  • Experience with Adult Learning Principles preferred.

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