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Automotive Service Consultant

2 months ago


Pasadena, California, United States Honda Of Pasadena Full time

Join Our Team


Are you ready to take your career to the next level? Honda of Pasadena, a leading dealership with outstanding ratings, is seeking dedicated individuals to join our service department.


About Us:
We are a high-volume dealership located in a vibrant area, committed to providing exceptional service to our customers. Our focus is on your professional growth and success.


Position Overview:
As an Automotive Service Consultant, you will play a crucial role in ensuring customer satisfaction. Your responsibilities will include:

  • Welcoming service customers in a friendly and professional manner.
  • Assessing vehicle needs by reviewing service history and conducting inspections.
  • Promoting relevant services, parts, and accessories based on thorough product knowledge.
  • Providing accurate estimates for service costs and completion times, while obtaining necessary customer approvals.
  • Monitoring service progress and communicating updates to customers regarding any changes.
  • Administering warranty and customer pay repairs in line with manufacturer standards.
  • Conducting final inspections of vehicles before delivery to ensure quality service.
  • Adhering to state and federal regulations regarding automobile repair and consumer protection.


Qualifications:
To be considered for this role, candidates should possess:

  • A minimum of 1 year of experience as a Service Advisor (experience with Honda/Acura is advantageous).
  • A valid driver's license with a clean driving record.
  • Authorization to work in the USA.
  • The ability to perform job duties safely and effectively.
  • Capability to pass pre-employment screenings, including background checks and drug tests.


Incentives:
We offer a SIGN ON BONUS of up to $3000 for qualified candidates.


Benefits:
Our comprehensive benefits package includes:

  • Major medical, dental, and vision coverage.
  • 401k retirement plan.
  • Paid factory training.
  • Paid Time Off (PTO).


Compensation:
This is a full-time position with a competitive salary structure, including a base salary plus sales commission, with potential earnings of up to $100,000 annually.


We look forward to welcoming motivated individuals to our team at Honda of Pasadena