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Logistics Sales Representative
2 months ago
We are seeking a highly motivated and dynamic Inside Sales Representative to join our team. The ideal candidate will be responsible for handling warm calls and client reactivations, leveraging their industry knowledge to build strong relationships and drive sales growth.
Key Responsibilities:
- Handle inbound and outbound warm calls to existing and potential clients, focusing on reactivation and retention of accounts.
- Utilize your logistics experience to understand client needs and provide tailored solutions that align with their business objectives.
- Build and maintain strong relationships with clients by delivering exceptional customer service and support.
- Proactively identify sales opportunities within the existing client base and provide recommendations for additional services or products.
- Collaborate with the sales and operations teams to ensure a seamless client experience and address any logistical challenges.
- Keep accurate records of client interactions and sales activities in the CRM system.
- Meet or exceed sales targets and KPIs set by the Sales Manager.
- Stay updated on industry trends and best practices to effectively communicate the value of our services to clients.
Qualifications:
- High school diploma or equivalent; bachelor's degree in business, sales, or related field preferred.
- Bilingual in Spanish and English is required.
- Previous experience in logistics or supply chain management is essential.
- Proven track record in inside sales or customer service roles.
- Excellent verbal and written communication skills with a strong ability to build rapport.
- Proficiency in CRM software and Microsoft Office Suite.
- Strong organizational and time management skills.
- Ability to work independently and as part of a team in a fast-paced environment.