Technical Service Manager

2 weeks ago


Westwood, Massachusetts, United States Chase Corporation Full time
Job Title: Technical Service Manager

Zappa Stewart, a leading provider of Super Absorbent Polymers, is seeking an experienced and energetic Applications Engineer to support the sales team and drive business growth in key market areas.

This is a full-time remote outside sales position that can be located anywhere in the US, with preference given to candidates in the South Eastern US.

The successful candidate will provide technical support to our superabsorbent polymer customers in North America, working closely with the sales team to identify new business opportunities and maintain existing customer relationships.

Key Responsibilities:

  • Perform analytical laboratory testing of waste materials and present results to sales teams and customers.
  • Provide onsite instruction on proper usage and handling of Zappa Stewart products in manufacturing and construction environments.
  • Develop a comprehensive understanding of competitive products, including testing performance and documenting results.
  • Utilize data to create technical product comparisons for sales and marketing.
  • Gain a comprehensive understanding of regulatory requirements in the environmental remediation industry as they relate to our customers, products, and growth strategies.

Requirements:

  • Undergraduate university degree in Engineering, Chemistry, or Business Administration required.
  • Minimum of 5 years' experience in a field technical support role, with strong analytical and computer skills.
  • Excellent communication and negotiation skills, with the ability to present sales and education materials to engineering firms and industry professionals.

This position requires the individual to manage multiple priorities to assist the sales team in maintaining existing customers, closing new opportunities, and identifying new business.



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