Customer Service Specialist
6 days ago
Boston Children's Hospital is seeking a highly skilled and detail-oriented Specialist, Customer Service & Patient Collections to join our team. As a key member of our revenue cycle team, you will be responsible for resolving complex patient and guarantor concerns, ensuring accurate and timely billing, and providing exceptional customer service to our patients and families.
Key Responsibilities:- Respond to and resolve complex patient and guarantor concerns, including payer denials, coding accuracy, and billing issues.
- Provide accurate and timely billing, ensuring compliance with federal guidelines and regulations.
- Develop and implement solutions to recurring billing trends and issues.
- Collaborate with payors and patients to resolve issues and ensure timely payment.
- Act as a subject matter expert, providing training and support to new hires and experienced staff.
- High School diploma or equivalent required; 4 years of experience in customer service, billing, or a related field.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- Strong analytical and technical skills, with ability to learn and adapt to new systems and processes.
- Competitive compensation and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
Boston Children's Hospital is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equity.
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Service Contracts Specialist
3 weeks ago
Westwood, Massachusetts, United States Computacenter Full timeAbout the RoleThe Service Contracts & Billing Specialist is a key member of our team, responsible for ensuring seamless contract administration and controlling, customer invoicing and crediting, and cross charge management in compliance with Computacenter's systems, commercial policies, and processes within defined service levels.Key...
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Customer Service Representative
1 week ago
Westwood, Massachusetts, United States Michaels Stores Full timeJob Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Service Team Member. As a key member of our store team, you will be responsible for delivering exceptional customer service, helping customers find what they need, and ensuring a fast and friendly checkout experience.Key Responsibilities:Provide friendly and...
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Customer Service Representative
3 weeks ago
Westwood, Massachusetts, United States Eversource Energy Full timeCustomer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Eversource Energy. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and issues in a timely and professional manner.Key...
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Customer Service Representative
1 week ago
Westwood, Massachusetts, United States David's Bridal Full timeCustomer Service Representative Job DescriptionAt David's Bridal, we're committed to delivering exceptional customer experiences. As a Customer Service Representative, you'll play a vital role in ensuring our customers receive the highest level of service and support.Key Responsibilities:Provide personalized service to customers, responding to their needs...
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Customer Service Representative
3 weeks ago
Westwood, Massachusetts, United States David's Bridal Full timeCustomer Service Representative Job DescriptionAt David's Bridal, we're committed to delivering exceptional customer experiences. As a Customer Service Representative, you'll play a vital role in ensuring our customers receive the highest level of service and support.Key Responsibilities:Provide personalized service to customers, responding to their needs...
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Customer Service Representative
4 weeks ago
Westwood, Massachusetts, United States WOODSIDE KC Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Woodside KC. As a key member of our staff, you will be responsible for providing exceptional service to our members and guests, ensuring a welcoming and professional atmosphere at our facilities.Key ResponsibilitiesWelcome members and guests, verifying their...
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Customer Service Representative
4 weeks ago
Westwood, Massachusetts, United States Wegmans Food Markets Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our Front End Customer Service Team as a Lot Attendant. In this role, you will play a critical part in ensuring our customers have a positive shopping experience by providing exceptional service, maintaining the appearance and safety of the parking lot, and engaging with...
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Customer Service Representative
1 month ago
Westwood, Massachusetts, United States Michaels Stores Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Part Time Cashier. As a Part Time Cashier, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key ResponsibilitiesProvide fast and friendly checkout experiences...
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Customer Service Representative
4 weeks ago
Westwood, Massachusetts, United States Wegmans Food Markets Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our Front End Customer Service Team as a Lot Attendant. In this role, you will play a critical part in ensuring our customers have a positive shopping experience.Key ResponsibilitiesMaintain the appearance and safety of the parking lot, including gathering shopping carts and...
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Customer Service Representative
2 weeks ago
Westwood, Massachusetts, United States Wegmans Full timeJob Summary As a Team Member at Wegmans, you will provide exceptional customer service and address the needs of customers in a timely and effective manner. You will also ensure a fresh and appealing display by keeping cases and shelves clean and well-stocked, and help to maximize sales potential through effective and proper procedures for perishable...
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Customer Service Representative
2 weeks ago
Westwood, Massachusetts, United States Wegmans Full timeJob Summary As a Team Member at Wegmans, you will provide exceptional customer service and address the needs of customers in a timely and effective manner. You will also ensure a fresh and appealing display by keeping cases and shelves clean and well-stocked, and help to maximize sales potential through effective and proper procedures for perishable...
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Customer Service Representative
3 weeks ago
Westwood, Massachusetts, United States WOODSIDE KC Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Woodside Racquet Club Management in Westwood, KS. As a key member of our staff, you will be responsible for providing exceptional customer service, ensuring a positive experience for our members and guests.Key ResponsibilitiesWelcome members and guests,...
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Customer Service Representative
4 weeks ago
Westwood, Massachusetts, United States Beacon Hill Full timeBeacon Hill is seeking a skilled Customer Service Representative to join our team. As a Temporary Billing Coordinator, you will be responsible for resolving patient inquiries and billing issues in a timely and accurate manner. Your duties will include: **Key Responsibilities:** * Respond to patient inquiries via phone, email, and mail regarding billing...
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Customer Service Assistant Manager
2 weeks ago
Westwood, Massachusetts, United States Roche Bros. Supermarkets Full timeJob Title: Customer Service Assistant ManagerJob Summary:The Customer Service Assistant Manager provides support to the front end by assisting the Customer Service Manager in overseeing the daily front end operations of the store and ensuring customer satisfaction by providing skill development and on-the-job training for all front end associates. This...
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Assistant Manager of Customer Service
2 months ago
Westwood, Massachusetts, United States Roche Bros. Supermarkets Full timePosition Overview:The Assistant Manager of Customer Service plays a pivotal role in supporting the front end by aiding the Customer Service Manager in supervising daily operations and ensuring customer satisfaction. This position is essential in fostering skill development and providing on-the-job training for all front end associates. The individual will...
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Sales and Customer Service Representative
7 days ago
Westwood, Massachusetts, United States Massage Envy Full timeAbout the RoleWe're seeking a highly skilled and enthusiastic Sales and Customer Service Associate to join our team at Massage Envy Westwood. As a key member of our team, you will be responsible for delivering exceptional customer service, promoting our Total Body Care services, and supporting clinic flow.Key ResponsibilitiesProvide outstanding customer...
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Bakery Customer Service Representative
4 weeks ago
Westwood, Massachusetts, United States Wegmans Food Markets Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our overnight bakery customer service team. As a key member of our team, you will play a vital role in supporting the bakery department's daytime operations, ensuring the freshest bakery items are available for our customers.Key ResponsibilitiesProvide exceptional customer...
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Pizza Customer Service Representative
2 weeks ago
Westwood, Massachusetts, United States Wegmans Full timeAbout WegmansWe are a family-owned, mission-driven, values-based company that believes in caring, respect, empowerment, high standards, and making a difference in the community. Our goal is to help people live healthier, better lives through exceptional food.Job SummaryWe are seeking a talented and enthusiastic Pizza Customer Service Representative to join...
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Lot Attendant
4 weeks ago
Westwood, Massachusetts, United States Wegmans Food Markets Full timeAbout the RoleWe are seeking a skilled and friendly Lot Attendant to join our Front End Customer Service Team at Wegmans Food Markets. As a Lot Attendant, you will play a vital role in ensuring our customers have a positive shopping experience by maintaining the appearance and safety of our parking lot, gathering shopping carts, and providing exceptional...
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Lot Attendant
4 weeks ago
Westwood, Massachusetts, United States Wegmans Food Markets Full timeAbout the RoleWe're seeking a skilled Lot Attendant to join our Front End Customer Service Team at Wegmans Food Markets. As a Lot Attendant, you'll play a vital role in ensuring our customers have a positive shopping experience by maintaining the appearance and safety of our parking lot, gathering shopping carts, and providing exceptional customer...