Event Service Specialist

2 weeks ago


Aspen, Colorado, United States Hotel Jerome Full time
Job Description

As a Banquet Server, you will become the orchestrator of seamless events, delivering exceptional service to guests from welcome to farewell. You'll set tables according to type of event and service standards, ensure all supplies meet quality standards, and follow procedures for serving alcohol.

Key Responsibilities:

  1. Welcome and acknowledge each guest with a smile, eye contact, and friendly verbal greeting using their name when possible.
  2. Actively listen and respond positively to guest questions, concerns, and requests using brand or property-specific processes to resolve issues and build trust.
  3. Comply with quality assurance expectations and standards.


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