Selling Associate

5 days ago


Joliet, Illinois, United States Victoria's Secret Full time
About the Role

We are seeking a highly motivated and customer-focused Selling Associate to join our team at Victoria's Secret. As a key member of our sales floor team, you will be responsible for driving sales and providing exceptional customer service to our clients.

Key Responsibilities
  • Drive store sales and growth by personally selling to customers
  • Proactively engage with customers, read cues and respond effectively
  • Provide customers with the perfect bra fit by asking effective questions
  • Convert returns, offers and other promotions into larger sales
  • Deliver a friendly and efficient cash wrap experience, processing customer transactions accurately and efficiently at the Point of Sale
  • Reinforce customer buying decisions at checkout and encourage purchase of additional items
  • Recover cash wrap selling zone and 'go-backs'
Additional Responsibilities
  • Process merchandise to be floor ready and maintain back room and under stock to brand standards
  • Replenish merchandise to brand standards to ensure product is placed on the sales floor and available for purchase
  • Assist with other projects as needed, including markdowns, re-tickets and the mark out of stock process
Requirements
  • Exhibit an authentic desire to exceed the customer's expectations
  • Proven ability to meet or exceed goals preferred
  • Demonstrate a sense of urgency
  • Have a healthy, competitive spirit, while maintaining a team focus
  • Be resilient and bounce back quickly from setbacks
  • Pursue opportunities to take on more responsibility
  • Seek out coaching from leaders and peers to improve productivity; lead own learning
  • Schedule flexibility that includes evenings, weekends, holidays, and non-business hours
Compensation

The estimated range of compensation for this role is $15.00 - $18.75 per hour. Your actual compensation will be determined by a number of relevant factors, including but not limited to your specific skills, experience, and geographic location.



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