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Customer Service Representative

2 months ago

Tempe, Arizona, United States Conduent Business Services Full time

About Conduent Business Services

We deliver mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments, creating exceptional outcomes for our clients and the millions of people who count on them.

As a valued member of our team, you will have the opportunity to personally thrive, make a difference, and be part of a culture where individuality is noticed and valued every day.

Job Summary

We are seeking a highly skilled and customer-oriented Customer Service Representative to join our team in Tempe, AZ. As a key member of our customer service team, you will be responsible for assisting with customer questions, inquiries, and issues related to accounts payable.

Key Responsibilities

  • Provide exceptional customer service and support via phone, email, and chat
  • Assist with customer inquiries and resolve issues in a timely and professional manner
  • Work independently or as part of a team in a diverse work environment
  • Develop and maintain strong relationships with customers and internal stakeholders
  • Stay up-to-date with company policies and procedures, and adapt to continuous changes

Requirements

  • Strong computer and phone skills, with ability to use web-based applications
  • Excellent communication and interpersonal skills, both written and verbal
  • Ability to manage multiple customer interactions and prioritize tasks effectively
  • Professional and friendly demeanor, with a customer-oriented attitude
  • High School Diploma or equivalent required

What We Offer

  • Competitive hourly rate of $18
  • Eligibility for equipment and health benefits on day one
  • Shifts between 7AM and 5PM, Monday to Friday

Equal Opportunity Employer

Conduent Business Services is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.