Account Associate
1 month ago
As a key member of our team at Emaly Medina - State Farm Agent, we are seeking a highly motivated and customer-focused individual to join our team as an Account Associate. This role is ideal for someone who enjoys working with the public and is passionate about providing exceptional customer service.
Key Responsibilities- Establish and Maintain Customer Relationships
- Build and maintain strong relationships with existing customers, identifying their needs and providing tailored solutions.
- Follow up with customers as needed to ensure their needs are met and they are satisfied with our services.
- Insurance Sales and Marketing
- Use a customer-focused, needs-based review process to educate customers about insurance options and develop leads.
- Market appropriate products and services to customers, identifying their needs and providing solutions.
- Team Collaboration
- Work closely with our team to identify customer needs and develop strategies to meet those needs.
- Collaborate with colleagues to ensure seamless customer service and support.
- Insurance Industry Knowledge
- Have a strong understanding of the insurance industry and its products.
- Be able to communicate complex insurance concepts to customers in a clear and concise manner.
- Customer Service Skills
- Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Be able to work in a fast-paced environment, prioritizing multiple tasks and deadlines.
- Communication and Interpersonal Skills
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- Be able to work effectively in a team environment, collaborating with colleagues to achieve common goals.
- Competitive Salary and Commission Structure
- A competitive salary and commission structure, providing opportunities for growth and advancement.
- Opportunities for Advancement
- Opportunities for advancement within our agency, with a clear path for career growth and development.
- Benefits Package
- A comprehensive benefits package, including paid time off, flexible hours, and a hiring bonus.
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