Intake and Eligibility Associate

2 days ago


Cincinnati, Ohio, United States Cincinnati-Hamilton County Community Action Agency Full time

Job Responsibilities

As an Intake and Eligibility Associate at Cincinnati-Hamilton County Community Action Agency, you will serve customers through various means, including assisting with application completion and computing customers' income for eligibility determination.

You will work under general supervision and collaborate with other professionals to ensure the timely and efficient processing of applications.

This role requires excellent organizational, interpersonal, and written/oral communication skills, along with the ability to maintain confidentiality when handling sensitive customer information.

Qualifications and Requirements:

  • An associate's degree and human services experience are preferred
  • One year of customer service experience
  • Alpha and numeric data entry experience

Salary: $42,000 - $52,000 per year



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