Certified Medical Support Associate
6 hours ago
Mercy Health is a faith-based and patient-focused organization that exists to enhance the health and well-being of all people in mind, body, and spirit through exceptional patient care.
We seek people who are committed to our values of compassion, human dignity, integrity, service, and stewardship to create an environment where associates want to work and help communities thrive.
Job Summary:The Certified Medical Support Associate is a key component of our team that works closely with primary care physicians to deliver excellent patient care to our community.
Key Responsibilities:- Provides excellent customer service skills by greeting patients and the community in a respectful manner
- Prepares and reviews patient charts for upcoming visits by verifying that all diagnostic test results, hospital reports, and other medical records are correct and up-to-date
- Measures vital signs such as pulse rate, respiration, blood pressure, weight, and height
- Performs departmental-related clerical duties such as checking inventory, stock supplies, tracking referrals, and answering phones as needed
- Must possess the ability to troubleshoot and resolve problems promptly
Education: High School Degree or GED
Licensure/Certification: Active Medical Assisting certification from one of the following (required): Certified Medical Assistant (CMA); American Association of Medical Assisting, Registered Medical Assistant (RMA); American Medical Technologists, Certified Clinical Medical Assistant (CCMA); National Healthcareer Association (NHA); Nationally Registered Certified Medical Assistant (NRCMA); National Association for Health Professionals, National Certified Medical Assistant (NCMA); National Center for Competency Testing (NCCT)
BLS Basic Life Support, American Heart Association (required at hire for Roper St Francis Healthcare locations; preferred at hire, required prior to independent patient care at BSMH)
Experience: One year of medical assistant healthcare experience (preferred, not required)
Two years of clerical experience in a physician's office (preferred, not required)
What We Offer:Possesses problem-solving skills, basic computer skills, with excellent communication and interpersonal skills
Engage with staff and patients in a professional manner
Many of our opportunities reward* your hard work with:
- Comprehensive, affordable medical, dental, and vision plans
- Prescription drug coverage
- Flexible spending accounts
- Life insurance w/AD&D
- Employer contributions to retirement savings plan when eligible
- Paid time off
- Educational Assistance
- And much more *Benefits offerings vary according to employment status
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