Automotive Service Manager
5 hours ago
About the Role:
We are seeking a highly skilled and experienced Automotive Service Advisor to join our team at Midas VERO BEACH. As a Service Advisor, you will be responsible for managing and directing all service department activities, ensuring exceptional customer service, and promoting shop service specials.
Key Responsibilities:
- Deliver exceptional customer service while listening and consulting customers.
- Follow up with customers regarding services requested and estimated completion times.
- Oversee complete vehicle inspections and make comprehensive recommendations—building computerized repair orders and sourcing parts.
- Deliver and discuss pricing estimates with customers as well as promote shop service specials.
- Lead, manage, and train team while aligning with our company's vision, purpose, core values, and employee creed.
- Supervise up to ten employees.
- Oversee technicians' inspections, diagnosing, and repairing of domestic, European, and Asian cars and light trucks.
- Maintain inventory counts.
- Ensure overall cleanliness and organization of the facility.
Requirements:
- Excellent customer service disposition.
- Good communication skills.
- Leadership ability.
- Team building skills.
- Ability to work a flexible retail schedule including weekends, evenings, and holidays.
- Valid driver's license.
About Us:
Midas VERO BEACH is an equal opportunity employer committed to providing quality services to customer vehicles. We offer competitive pay, direct deposit weekly, and overtime opportunities regularly. We are committed to training our associates and promoting from within the organization.
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