Night Auditor

2 weeks ago


Atlanta, Georgia, United States Extended Stay ATL N Lake Full time
Job Summary

The Night Auditor is a critical role in ensuring the smooth operation of our hotel during the overnight shift. As a Night Auditor, you will be responsible for managing the front desk, handling guest requests, and performing various administrative tasks.

Responsibilities
  • Front Desk Operations: Manage the front desk during the overnight shift, handling guest check-ins, check-outs, and requests.
  • Guest Service: Provide exceptional customer service to guests, responding to their needs and resolving any issues that may arise.
  • Administrative Tasks: Perform various administrative tasks, including balancing transactions, preparing reports, and maintaining accurate records.
  • Security and Safety: Ensure the security and safety of the hotel and its guests, including conducting security walks and responding to emergencies.
  • Communication: Maintain effective communication with other hotel staff, including the front desk, housekeeping, and maintenance teams.
Requirements
  • Education: High school diploma or equivalent required; college coursework in a related field is helpful.
  • Experience: At least 1 year of progressive experience in a hotel or related field required.
  • Skills: Strong communication and problem-solving skills, with the ability to work independently and with minimal supervision.
  • Knowledge: Knowledge of accounting principles and basic arithmetic functions is required.
Benefits

As a Night Auditor with Extended Stay America, you will enjoy a competitive benefits package, including medical, dental, and vision coverage, short-term and long-term disability income, term life and AD&D insurance, paid time off, and an employee assistance program.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.


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