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Store Operations Manager

2 months ago


Rochester, New York, United States Extra Space Storage Full time

About the Role:

As a Store Manager at Extra Space Storage, you will have the opportunity to lead a diverse team and be part of an excellent company culture. We offer competitive wages, a great work/life balance, and career and development opportunities.

About Us:

Extra Space Storage is the largest self-storage company in the United States, with over 3,600 stores nationwide. We look for leaders who are responsible, passionate, and innovative as they take charge of day-to-day operations at our beautiful self-storage facilities.

Responsibilities:

  • Manage the day-to-day operations of one or more sites.
  • Develop customer relationships by identifying their storage needs and providing solutions.
  • Improve sales objectives through unit rentals, unit insurance, and moving supplies.
  • Guide new customers through rental processes and agreements.
  • Handle cash and balance receipts, pursue collections, post payments, and process daily bank deposits.
  • Ensure the facility meets the highest cleanliness standards through general maintenance duties.
  • Work independently on daily tasks as well as cooperate with team members and other stores in the area.
  • Run errands for the facility and travel to other store locations.

Requirements:

  • 2+ years of customer-facing employment experience.
  • 1+ year of experience in a leadership or supervisory role preferred.
  • Strong computer skills.
  • Current, valid driver's license with access to a reliable personal vehicle (except in NYC).
  • High school diploma or GED equivalent required, a college education is a plus.

Benefits:

  • A work/life balance that allows you to work 5 days a week and be off work by 6pm.
  • Outstanding company culture with growth opportunities throughout the U.S.
  • Competitive starting pay + monthly bonus opportunity.
  • Paid Time Off accrued throughout the year, increasing with years of service.
  • Generous 401(k) match with Traditional and/or ROTH choices.
  • Affordable medical benefit options with up to a $1k annual Health Savings Account employer contribution.
  • Healthy Wellness Program with rewards towards your medical premium.
  • BenefitHub discounts: apparel, auto, electronics, entertainment, pets, travel, etc.