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Store Operations Manager

4 weeks ago

Rochester, New York, United States Kwik Fill Full time
Job Summary

We are seeking a highly skilled and experienced Store Operations Manager to join our team at Kwik Fill. As a key member of our retail team, you will be responsible for overseeing the day-to-day operations of our convenience store, ensuring that our customers receive exceptional service and that our store runs smoothly and efficiently.

Key Responsibilities
  • Store Management: Oversee the overall operation of the store, including managing staff, inventory, and customer service.
  • Staff Supervision: Supervise and train store staff to ensure they are meeting performance expectations and providing excellent customer service.
  • Inventory Management: Manage inventory levels, including ordering and receiving merchandise, and maintaining accurate inventory records.
  • Customer Service: Provide exceptional customer service, responding to customer inquiries and resolving any issues in a timely and professional manner.
  • Store Maintenance: Maintain the store's appearance, including cleaning, stocking shelves, and performing minor repairs.
  • Financial Management: Manage store finances, including processing transactions, handling cash and credit transactions, and maintaining accurate records.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: Prior retail or convenience store experience preferred.
  • Skills: Excellent communication and customer service skills, ability to work in a fast-paced environment, and basic math skills.
Working Conditions

This position requires the ability to work in a fast-paced retail environment, with frequent standing, walking, and bending. The ability to lift up to 50 pounds is also required.