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Store Manager Trainee

1 month ago

Rochester, New York, United States Insomnia Cookies Full time

Unlock Your Potential with Insomnia Cookies

We're seeking a motivated and experienced Store Manager in Training to join our team As a key member of our operations team, you'll play a vital role in ensuring the success of our stores.

What You'll Do:

  • Supervise and train a team of 2-5 team members to deliver exceptional customer service and drive sales.
  • Lead new staff onboarding and initial training, ensuring a smooth transition into our team.
  • Conduct interviews for potential new hires, including Cookie Crew, Shift Leaders, and Delivery Drivers.
  • Support the Store Ops Manager with ordering, inventory control, and scheduling.
  • Hold team members accountable to our standards, including baking, uniform, and company policies.
  • Drive upselling and customer service excellence, ensuring all team members meet our high standards.

What We're Looking For:

  • At least 1 year of experience in a supervisory role within a restaurant or retail store.
  • Prior experience conducting in-person interviews of hourly support staff.
  • Prior Point of Sale (POS) systems experience.
  • Ability to utilize MS Office, Word, and our Applicant Tracking System.
  • Ability to work a 4-5 day work week and 1-2 mid-to-late shifts throughout the latter part of the week (Thurs-Sun).
  • Must be 18 years of age or older and have legal eligibility for employment in the United States.

Why Choose Insomnia Cookies?

  • Competitive starting pay of $18.00/hr.
  • Eligibility for end of period store bonus.
  • Excellent comprehensive benefits, starting on the 1st day of the month after 60 days of employment.
  • $25.00 monthly cellphone stipend.
  • Pet Insurance for your furry loved ones.
  • 10 days of paid vacation plus 2 paid Insomnia Personal Days of Wellness.
  • Job stability with a rapidly growing and reputable company.
  • Achievable growth/promotion opportunities.
  • A fun, exciting team environment.
  • FREE cookies with every shift

Apply Today and Take the First Step towards a Rewarding Career with Insomnia Cookies