ITSM Tools Team Lead

4 days ago


Le Pontet, Provence-Alpes-Côte d'Azur, United States NICE Full time

**Job Summary:**

We are seeking a highly skilled Senior ServiceNow Engineer to join our team. The successful candidate will be responsible for managing the operations of ServiceNow environments, integrations to ServiceNow and the notifications tool.

The ideal candidate will have a great understanding of ServiceNow architecture and design, along with strong leadership and communication skills.

**Responsibilities:

  • Own the design, architecture, implementation, and management of the ServiceNow platform.
  • Work closely with cross-functional teams to deliver ServiceNow solutions.
  • Develop new capability themes as part of roadmap planning.
  • Research and stay current in ServiceNow products and applicable integrated technologies.

**Requirements:

  • Bachelor's degree in Computer Science, Information Technologies, or related field, or an equivalent combination of experience, education, and training.
  • ServiceNow Certified Systems Administrator
  • ServiceNow Certified Implementation Specialist and ITIL 4 Foundation preferred.
  • 5+ years of ServiceNow System Administrator and/or Development experience.

**Estimated Salary Range:** $120,000 - $180,000 per year.



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