Technical Support Associate

2 weeks ago


Bakersfield, California, United States Grapevine MSP Technology Services Full time
Key Responsibilities

The Technical Support Associate will be responsible for providing exceptional customer service, scheduling internal and field technical resources, and handling customer concerns. This individual will also communicate with customers to keep them informed of progress and will work closely with our technical team to resolve customer issues.

A competitive salary of $65,000 per year is offered, along with benefits including 401K plan with matching pay contributions, health insurance, vacation time, and paid sick leave.

Requirements include previous experience in service coordination/dispatch, IT, or other related fields, strong communication and interpersonal skills, and excellent organizational and coordination abilities.



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