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Customer Service Representative

2 months ago


Knoxville, Iowa, United States Dairy Queen Full time

Dairy Queen S Lincoln St Job Description

**About the Role**

As a Front Counter Crew Member at Dairy Queen, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.

**Key Responsibilities**

* Greet and welcome customers in a friendly and courteous manner
* Assist customers with menu navigation and answer product ingredient questions
* Strive to exceed customer expectations by delivering timely and quality service
* Calmly resolve customer concerns and adhere to Dairy Queen's service recovery standard

**What We Offer**

* Competitive hourly rate
* Opportunities for advancement and professional growth
* A fun and dynamic work environment

**Requirements**

* Ability to work in a fast-paced environment
* Excellent communication and interpersonal skills
* Ability to work effectively as part of a team

**If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.