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Referral Coordinator

2 months ago

Statesville, North Carolina, United States Frye Regional Medical Center Full time

Job Summary

The Referral Coordinator is responsible for coordinating, processing, and obtaining prior authorizations for medical referrals. This role requires effective communication and collaboration with medical providers, patient care support staff, and other referral staff to ensure successful tracking and coordination of referrals.

Key Responsibilities

  • Gather pertinent information via electronic health records or from clinical teams to accurately complete pre-authorization/referral processes.
  • Respond to patient inquiries and documents phone calls in a timely manner, reviewing details and expectations about referrals.
  • Utilize third-party payer/insurance portals as needed.
  • Cross-train with other referral coordinators to learn each process related to various service lines provided by the company.

Benefits

  • Frye Regional Medical Center offers a wide range of benefits options, including medical, dental, and vision plans, HSA, 401(K) retirement plan contributions, generous paid time off, and more.

About Frye Regional Medical Center

Frye Regional Medical Center is a 355-bed acute care hospital and 81-bed behavioral health facility, providing a broad array of inpatient and outpatient care services. We are dedicated to providing patients with a full range of services to meet the healthcare needs of our community.

Requirements

  • High School Diploma or Equivalent Required
  • Associates Degree Preferred

Equal Opportunity Employer

Frye Regional Medical Center is an equal opportunity and affirmative action employer, committed to diversity in candidates for employment.