Mac Support Specialist

2 weeks ago


Elkins Park PA USA, United States Beacon Hill Full time

Job Summary:

We are seeking a highly skilled Mac Support Analyst to join our team in Philadelphia, PA. As a Mac Support Analyst, you will be responsible for providing technical support and maintenance for our employees' Mac devices.

Key Responsibilities:

  • Login to personal computers from home and troubleshoot issues over the phone
  • Manage Desktop/laptop imaging for Classrooms/new hires using JAMF
  • Maintain, analyze, and troubleshoot employee hardware, operating systems, and applications, via both face-to-face and online remote support
  • Document and maintain asset inventory, internal procedures, and troubleshooting guide for end-users
  • Process Help desk/IT tickets, appropriately prioritizing and escalating issues

Requirements:

  • JAMF experience
  • Experience imaging machines
  • Must have 3 years field experience with basic & warranty Apple Certs, along with iOS, iMac/IPAD/Mobile device experience
  • Experience working with and supporting Mac OS and solving computer-related problems
  • Maintain, analyze, and troubleshoot employee hardware, operating systems, and applications, via both face-to-face and online remote support
  • Process Helpdesk/IT tickets, appropriately prioritizing and escalating issues
  • Document and maintain asset inventory, internal procedures, and troubleshooting guide for end-users
  • Demonstrated success in a customer support role and passion for helping others resolve any technical issues

Why Work with Us:

At Beacon Hill, we value our employees and strive to provide a positive and supportive work environment. We offer competitive compensation and benefits packages, as well as opportunities for professional growth and development.



  • Elkins Park, United States Beacon Hill Full time

    We are seeking a skilled Mac Support Analyst to join our team in Philadelphia, PA. This is an on-site position, working 5 days a week in the Fairmount section of the city. Parking is available at $6 per day.Key Responsibilities:Login to personal computers from homeTroubleshoot issues over the phoneManage Desktop/laptop imaging for Classrooms/new hires using...


  • Elkins Park, United States Temple University Full time

    Job DescriptionTemple University is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our students, faculty, and staff.Key Responsibilities:Provide technical support and assistance to users with computer hardware and software...


  • Elkins Park, United States Temple University Full time

    Job DescriptionTemple University is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our students, faculty, and staff.Key Responsibilities:Provide technical support and assistance to users with computer-related issuesAssist with...


  • Woodland Park, Colorado, United States Kavaliro Full time

    Job Title: Mac EngineerWe are seeking a highly skilled Mac Engineer to join our team at Kavaliro. As a Mac Engineer, you will be responsible for providing exceptional technical expertise in macOS and Apple hardware support to our clients.Key Responsibilities:Develop and implement advanced scripts to automate tasks and streamline Mac System...

  • Specialty Artist

    3 weeks ago


    Massapequa Park, New York, United States Ulta Beauty Full time

    Job Title: Specialty Artist - MACJoin Ulta Beauty as a Specialty Artist - MAC and be part of a dynamic team that is passionate about delivering exceptional guest experiences. As a key member of our MAC brand team, you will be responsible for maximizing sales in the MAC brand by engaging guests, assisting with product selection, and maintaining overall store...

  • Mac/Jamf Engineer

    4 days ago


    Alpharetta, GA, USA, United States Insight Global Full time

    Job Summary:We are seeking a highly skilled Mac/Jamf Engineer to join our team at Insight Global. As a key member of our IT department, you will be responsible for providing top-notch support to our internal employees, ensuring seamless operation of our Mac systems and Jamf management tools.Key Responsibilities:Provide expert-level support for Mac-related...


  • Schiller Park, Illinois, United States Black Diamond Technologies Full time

    Job Title: IT Help Desk Level 1/Level 2At Black Diamond Technologies, we are seeking a highly skilled and reliable IT Help Desk Level 1/Level 2 support specialist to join our team. As a key member of our technical support team, you will be responsible for providing top-notch support to our clients, ensuring their IT systems are running smoothly and...

  • IT Support Specialist

    1 month ago


    University Park, United States Penn State University Talent Acquisition Full time

    Job Title: IT Support SpecialistAt Penn State University Talent Acquisition, we are seeking a highly motivated and customer-focused IT Support Specialist to join our team. As a key member of our Deskside Support team, you will provide exceptional technical support to end-users, troubleshoot complex issues, and collaborate with business units to ensure...


  • McLean, VA , USA, United States Freddie Mac Full time

    Job SummaryFreddie Mac is seeking a highly skilled Senior VMware Engineer to join our team. As a key member of our engineering team, you will be responsible for designing, developing, and maintaining automation using PowerShell and Python, as well as architecture, issue resolution, preventative maintenance, and upgrades.About the RoleThis position is for a...


  • Schiller Park, Illinois, United States Roosevelt University Full time

    Job Title: Technical Support SpecialistRoosevelt University is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will provide exceptional customer service to staff, faculty, and students, ensuring that they have a seamless experience with our technology systems.Key Responsibilities:Diagnose and...

  • IT Support Specialist

    4 weeks ago


    University Park, United States The Pennsylvania State University Full time

    Job Title: IT Support SpecialistWe are seeking a highly motivated and customer-focused IT Support Specialist to join our team at The Pennsylvania State University. As a key member of our Customer Experience division, you will provide exceptional technical support to end-users, analyze and resolve complex issues, and collaborate with faculty and staff to...

  • IT Support Specialist

    4 weeks ago


    University Park, United States Penn State University Talent Acquisition Full time

    Job Title: IT Support SpecialistWe are seeking a highly motivated and customer-focused IT Support Specialist to join our team at Penn State University Talent Acquisition. As a key member of our team, you will provide exceptional technical support to end-users, analyze and resolve complex issues, and collaborate with various stakeholders to ensure seamless IT...


  • East Canton, OH , USA, United States Mac Inc Full time

    Job Title: Big Box Removal AssociateJoin Mac Inc as a Big Box Removal Associate and be part of a dynamic team that assists customers with finding their items in our warehouse. As a key member of our Big Box Removal Team, you will provide exceptional service to our customers, ensuring they have a positive experience with our company.Job Summary:We are seeking...

  • Tech Lead

    3 weeks ago


    McLean, VA , USA, United States Freddie Mac Full time

    Job Title: VMware Tech LeadAt Freddie Mac, we're committed to building a better housing finance system. As a VMware Tech Lead, you'll play a critical role in supporting our virtualized systems platform, ensuring the stability and security of our infrastructure.Key Responsibilities:Develop and maintain automation scripts using PowerShell and PythonDesign and...

  • IT Support Specialist

    4 weeks ago


    Tallahassee, FL , USA, United States Florida Legislature Full time

    Job Title: IT Support SpecialistWe are seeking an IT Support Specialist to join our team at the Florida Legislature. As an IT Support Specialist, you will provide technical support to our staff members, ensuring that they have the necessary tools and resources to perform their duties effectively.Key Responsibilities:Provide technical support to staff...


  • Pittsburgh, PA , USA, United States Community Living & Support Services (CLASS) Full time

    Join Our Team at Community Living & Support Services (CLASS)We are seeking a dedicated and compassionate individual to join our team as a Community Support Specialist. As a Community Support Specialist, you will work closely with individuals with disabilities and seniors to provide person-centered care and support, empowering them to live independently and...

  • IT Support Specialist

    4 weeks ago


    University Park, United States Pennsylvania State University Full time

    Job DescriptionThe Pennsylvania State University is seeking a highly motivated and customer-focused IT Support Specialist to join our team. As a key member of our Deskside Support team, you will provide exceptional technical support to end-users, analyze and resolve complex issues, and work collaboratively with faculty and staff to ensure seamless IT...


  • Forest Park, Georgia, United States Dexian DISYS Full time

    Job Summary:Dexian DISYS is seeking a skilled IT Support Specialist to provide technical assistance to clients in Clayton, MO. The ideal candidate will have a strong background in hardware and software installation, configuration, and troubleshooting.Responsibilities:Install and configure hardware and softwareRespond to tickets in accordance with SLA...

  • IT Support Specialist

    1 month ago


    University Park, United States The Pennsylvania State University Full time

    Job SummaryThe Pennsylvania State University is seeking a highly motivated and customer-focused IT Support Specialist to join our team. As a key member of our Deskside Support team, you will provide exceptional technical support to end-users, analyze and resolve complex issues, and participate in a rotating on-call service.Key ResponsibilitiesProvide...


  • McLean, VA , USA, United States Freddie Mac Full time

    Job SummaryFreddie Mac is seeking a highly skilled Project Management Business Lead to join our team. As a key member of our Loan Products group, you will play a critical role in supporting the development and delivery of new mortgage products and services.Key ResponsibilitiesLead cross-functional project teams to deliver large-scale projects, ensuring...