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Sales Associate III

2 months ago

Wilmington, North Carolina, United States Tapestry Full time

About the Role:

The Sales Associate is a vital member of our store team, responsible for delivering exceptional customer service and driving sales results. As a Sales Associate, you will be the face of Coach, providing a personalized shopping experience that exceeds our customers' expectations.

Key Responsibilities:

  • Customer Service: Provide exceptional customer service, responding to customer inquiries, and resolving issues in a timely and professional manner.
  • Sales Performance: Meet or exceed sales targets, driving revenue growth through effective sales strategies and techniques.
  • Product Knowledge: Develop and maintain in-depth knowledge of Coach products, including features, benefits, and current offerings.
  • Visual Merchandising: Maintain a visually appealing store environment, adhering to Coach's visual merchandising standards.
  • Operations: Ensure efficient store operations, including cash wrap management, inventory control, and stockroom maintenance.

Requirements:

  • Experience: 1-3 years of sales experience in a luxury retail environment.
  • Education: High school diploma or equivalent; college degree preferred.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and basic computer skills.

About Coach:

Coach is a global fashion house founded in New York in 1941. We are part of the Tapestry portfolio, a global house of brands committed to innovation and inclusivity. Our mission is to create beautiful things, crafted to last, for our customers to be themselves in.