Sales Associate

3 weeks ago


Wilmington, North Carolina, United States Chico's Full time
Job Description

At Chico's, we are seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will play a key role in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations.

Responsibilities
  • Drive for Results: Meet company sales goals by utilizing sales techniques and communicating product knowledge to customers, recommending merchandise selections or helping to locate or obtain merchandise based on customer needs and desires.
  • Maintain Standards: Maintain knowledge of current sales and promotions, maintain pricing and visual standards, and maintain standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management.
  • Customer Experience: Model and promote the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni-channel experience, ensuring prompt resolution of customer concerns, and ensuring a fast and efficient register experience.
  • Operational Excellence: Support replenishment activities that keep the store full and abundant, assist with locate fulfillment, and assist with visual directives, including floor sets, window changes, visual presentations, signage placement, etc. as directed.
  • Teamwork and Growth: Promote an inclusive, collaborative approach to problem-solving, seek personal developmental opportunities, and readily solicit feedback.
Qualifications
  • High School diploma or equivalent
  • Retail or sales experience preferred
  • Must be 18 years of age or older
  • Excellent communication skills
  • Excellent customer service skills
  • Able to learn or adapt to technology provided by the company
  • Strong organizational skills and ability to multi-task in a fast-paced environment
  • Able to communicate with customers, Associates, and Management

Regular attendance is essential to this position to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required.


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