Residential Operations Manager

2 weeks ago

Terre Haute, Indiana, United States Gibault Full time
Job Summary

The Residential Staff Manager is a key role at Gibault, responsible for overseeing the day-to-day operations of a residential living unit or safety and security. This position requires strong leadership and communication skills, as well as the ability to work effectively with clients and staff.

Key Responsibilities
  • Implement decisions of immediate supervisors or managers within the chain of command.
  • Provide a positive role model for clients at all times through appearance, attitude, and behavior.
  • Exhibit sensitivity to clients' cultural and socioeconomic characteristics.
  • Attend all in-services, General Staff Meetings, and meetings called by supervisors.
  • Work harmoniously and effectively with co-workers.
  • Accomplish objectives and consistently produce satisfactory work.
  • Be faithful in reporting to work, staying on the job, and helping to meet institutional emergencies.
  • Work a multitude of different shifts to provide supervision, guidance, and feedback.
  • Communicate effectively, both verbally and in writing.
  • Comply with department guidelines, the Organization and Personnel Guidelines, and all expectations set by Gibault's administration.
  • Coordinate and develop ongoing in-service training for staff in cooperation with the Client Care Manager.
  • Prepare staff schedules and monitor staff attendance.
  • Participate in the selection, hiring, and orientation process for all staff in your area of responsibility.
  • Maintain the physical condition of facilities in your area of responsibility.
  • Provide leadership and direction to staff through daily supervision, individual supervisory sessions, on-going training, and regularly scheduled meetings.
  • Directly supervise Lead Youth Treatment Specialists, Youth Treatment Specialists, and Youth Treatment Workers.
  • Oversee the implementation of youth programming and daily activities as developed and written.
  • Ensure the department's compliance with regulatory and accrediting bodies.
  • Attend scheduled court hearings, team meetings, case conferences, or any other scheduled meeting as needed.
  • Ensure that service delivery is performed according to the organization's mission, policies and procedures, and service philosophy.
  • Help guide and support staff by enhancing their ability to perform their job responsibilities by teaching and modeling technical knowledge and skills, work management and communication skills, and conflict management.
  • Take regular inventory of own emotional well-being. Develop and adhere to a self-care plan to promote wellness and prevent burnout.
Qualifications
  • One of the following: (1) non-specific Bachelor's Degree and 1 or more years of experience in a related field preferred, (2) two years of college and two years of work experience or (3) high school diploma and four years of work experience.
  • Possess and maintain a valid driver's license.
  • Consent to and pass pre-employment background checks.

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