Front Desk Receptionist
2 weeks ago
We are seeking a highly organized and detail-oriented Front Desk Receptionist to join our team at the Michigan Institute of Urology. As a key member of our front office staff, you will be responsible for providing exceptional patient service, managing patient flow, and ensuring a smooth and efficient check-in and check-out process.
Key Responsibilities:
• Receive and greet patients, determine the nature of their visit, and verify patient information
• Perform data entry of new patient insurance information, verify and scan patient identification and insurance cards, and update patient records as needed
• Contact patients, insurance carriers, and physician offices to verify patient referral status and update patient records
• Schedule appointments for return visits and procedures conducted in the office, prepare follow-up appointment cards, and facilitate physician call back/patient follow-up
• Perform various clerical tasks, including completing scripts, rescheduling appointments, and reviewing next day office schedules
• Maintain confidentiality of patient records, identify self-deficits, and update knowledge and skills required to perform responsibilities
Requirements:
• High school graduate or GED
• Minimum of 1 year experience in a professional office environment, customer service experience preferred
• General clerical skills, including basic computer knowledge and the ability to type 30wpm
• Good communication and interpersonal skills, self-motivation, and organizational abilities
What We Offer:
• Competitive salary and benefits package
• Opportunity to work in a fast-paced and dynamic environment
• Collaborative and supportive team environment
How to Apply:
Interested candidates should submit their resume and cover letter to [insert contact information].
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