Insurance Claims Operations Manager

6 days ago


Dallas, Texas, United States Orion180 Full time

**About the Role**

We are seeking an experienced Claims Manager to join our team at CITON Claims Solutions, LLC. As a Claims Manager, you will be responsible for overseeing our insurance claims related to property damage and first party liability. This role requires strong leadership and communication skills, as well as the ability to work under pressure and handle multiple tasks simultaneously.

Key Responsibilities

  • Manage a team of claims adjusters and ensure all claims are handled efficiently and effectively.
  • Review claims and determine coverage.
  • Work with adjusters and appraisers to assess property damage.
  • Negotiate settlements with policyholders or their representatives.
  • Ensure compliance with regulations and company policies.
  • Maintain relationships with policyholders, brokers, and other stakeholders.
  • Provide regular reports on claims status and performance metrics to senior management.
  • Develop and implement policies and procedures to improve claims processing and customer satisfaction.
  • Identify and implement technologies to improve claims management processes.
  • Execute and manage catastrophe response.

Requirements

  • Bachelor's degree in a related field.
  • Minimum of 3 years of experience in property claims management.
  • Strong knowledge of insurance regulations and policies.
  • Excellent communication and interpersonal skills.
  • Leadership and team management experience.
  • Analytical and problem-solving skills.
  • Ability to work under pressure and handle multiple tasks simultaneously.
  • Proficient in Microsoft Office and other relevant software.
  • Professional certification in claims management or insurance is a plus.

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