ServiceNow Implementation Specialist

3 days ago


Oakland, California, United States Blue Shield of California Full time
About the Role

We are seeking a highly skilled ServiceNow Implementation Specialist to join our team at Blue Shield of California. As a key member of our People & Engagement Technology team, you will play a critical role in driving the implementation of our HR Service Delivery solution using ServiceNow.

In this role, you will work closely with our business stakeholders to understand their needs and develop strategic plans to meet those needs. You will be responsible for leading the implementation of ServiceNow HR Service Delivery, including configuration, testing, and deployment. Your expertise will be essential in ensuring a successful rollout of this critical system.

Key Responsibilities
  • Develop and implement strategic plans for the implementation of ServiceNow HR Service Delivery
  • Lead the configuration, testing, and deployment of the ServiceNow HR Service Delivery solution
  • Collaborate with business stakeholders to understand their needs and develop solutions to meet those needs
  • Provide technical expertise and guidance to the team on ServiceNow HR Service Delivery
  • Ensure timely and successful delivery of the ServiceNow HR Service Delivery solution
Requirements
  • 7+ years of experience in HR Technology development, configuration, and optimization
  • 3+ years of experience with ServiceNow HR Service Delivery
  • Strong understanding of Human Resources functions and business processes
  • Experience leading large, enterprise-wide products and system implementations
  • Ability to apply Agile methodology
About Blue Shield of California

Blue Shield of California is a nonprofit health plan dedicated to ensuring all Californians have access to high-quality health care at a sustainably affordable price. We are committed to transforming health care in a way that genuinely serves our nonprofit mission by lowering costs, improving quality, and enhancing the member and physician experience.

We strive to create a diverse, equitable, and inclusive environment where all employees can be their authentic selves and fully contribute to meet the needs of the multifaceted communities we serve. Our continued commitment to diversity, equity, and inclusion upholds our values and advances our goal of creating a healthcare system that is worthy of our family and friends while addressing health disparities, promoting social justice, and integrating health equity through our products, business practices, and presence as a corporate citizen.



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