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Lead Software Solutions Consultant

2 months ago

Washington, Washington, D.C., United States Appian Corporation Full time
Job Overview

At Appian, we embody core principles of Respect, Impact, Ambition, and Constructive Communication, which are integral to our identity. These values drive us to understand our customers' needs deeply, exceed expectations in our endeavors, pursue excellence passionately, and engage in open dialogue. By joining Appian, you will become part of a dedicated team committed to achieving significant objectives.

Are you eager to merge your enthusiasm for technology with your strategic problem-solving skills? Our Customer Success team is dedicated to ensuring exceptional outcomes for our clients. We are responsible for delivering critical business results swiftly and collaborating closely with our clients to realize their innovative ideas. By joining our Customer Success division, you will receive the support and opportunities necessary to enhance your expertise in the consulting domain.

We are in search of a Lead Software Solutions Consultant to become a vital member of our Customer Success Public Sector team. In this capacity, you will engage with clients post-sales to create software solutions utilizing the Appian platform. These applications are instrumental in facilitating digital transformation and fostering competitive advantages. Your main duty will involve steering projects and participating throughout the entire project lifecycle to define, design, develop, and deploy tailored software solutions using Appian's low-code platform for our commercial clientele. This entails collaborating in an agile setting to comprehend our clients' business workflows and technical requirements, launching new relational data models into production, developing APIs for integration with various systems, and guiding and mentoring consultants through rapid software implementations. Additionally, you will work alongside clients' technical teams and business stakeholders as necessary throughout the software development lifecycle, empowering clients to independently build process applications.

Key Qualifications:

  • A strong passion for mentoring and developing others, along with experience leading small teams through software implementation processes.
  • Proficient in collaborating with clients to define business workflows and gather functional and technical system specifications.
  • Exceptional communication abilities, a love for technology and continuous learning, and a knack for asking insightful questions to solve pertinent issues.
  • A proven track record of success within cross-functional teams; experience in product development using agile methodologies such as pair programming, stand-ups, planning sessions, and sprints.
  • Fundamental understanding of object-oriented programming, experience with relational databases and database design/data modeling, and SQL proficiency (including writing queries, joins, views, etc.).
  • Familiarity with software testing methodologies (test-driven development, automated testing within a continuous integration framework); experience with API integrations such as REST and SOAP, JDBC connections, and web services; knowledge of Amazon Web Services (AWS), Artificial Intelligence (AI), Analytics, Machine Learning, Google Cloud, Application Integration, Database, Developer Tools, Management & Governance, and Elastic Containers is preferred.

Basic Requirements:
  • U.S. Citizenship is required for candidates applying for Public Sector roles.
  • A minimum of 3 years of hands-on experience in software development or technical consulting.
  • A B.S./B.A. in Engineering, Computer Science, Information Systems, Mathematics, or a related field.
  • Willingness to travel occasionally to support client engagements.
Resources and Opportunities:
  • Training and Development: During the onboarding process, we prioritize equipping new hires with the necessary skills and knowledge for success through department-specific training. Continuous learning is a fundamental aspect at Appian, supported by dedicated mentorship and our First-Friend program.
  • Growth Opportunities: Appian offers a wide range of growth and development opportunities, including a leadership program for new and aspiring managers, specialized training through Appian University, skills-based training, and tuition reimbursement for those looking to further their education.
  • Community: From day one, you will be immersed in a community built on respect. Appian promotes inclusivity through our eight employee-led affinity groups, which help employees strengthen their internal and external networks by organizing social, educational, and outreach activities.

About Appian:

Appian is a software firm that automates business processes. The Appian AI-Powered Process Platform encompasses everything required to design, automate, and optimize even the most intricate processes from start to finish. The world's most innovative organizations rely on Appian to enhance their workflows, unify data, and optimize operations, resulting in improved growth and superior customer experiences. For more information, please visit our website.

Appian Corporation is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, genetic information, or any other characteristic protected by law. Appian provides reasonable accommodations to applicants and employees in accordance with all applicable laws.