Optical Services Specialist

4 weeks ago


Matthews, North Carolina, United States CEENTA Full time
Job Overview

We are seeking a skilled Optician to join our team at CEENTA, providing high-quality, compassionate optical services to our patients.

The successful candidate will work closely with our Providers to ensure the delivery of exceptional patient care, assisting with the selection of prescription eyewear and ensuring frames fit each patient's unique needs.

Key Responsibilities:

  • Assist patients in selecting prescription eyewear and ensure frames fit their needs
  • Order, process, and dispense eyewear to patients with a patient-centered focus
  • Educate patients on the proper use and care of their eyewear
  • Manage patient concerns and provide solutions
  • Document patient eyewear orders in the Point of Sale and EHR systems
  • Maintain relationships with optical frame vendors and manage inventory

Requirements:

  • High school diploma or equivalent required
  • Basic or Advanced American Board of Opticianry (ABO) Certification strongly preferred
  • Current BLS certification from the American Heart Association or American Red Cross required
  • One to three years' optical or customer-centered sales experience preferred

Work Environment:

The Optician will function in a multi-specialty clinic with high patient volume, working closely with Providers and other staff members to deliver exceptional patient care.

Physical and Mental Demands:

  • Frequently required to stand, walk, sit, type, and perform repetitive mouse clicks
  • Ability to multi-task, work under pressure, and make quick decisions

Travel:

Travel to various CEENTA locations required, dependent upon business need.



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