Customer Service Supervisor

7 days ago


Suffolk, Virginia, United States Rite Aid Full time

Rite Aid is seeking a Customer Service Supervisor to join our team. As a valued member of our team, you will play a key role in ensuring the highest level of customer satisfaction and service.

About the Role

The Customer Service Supervisor will be responsible for supervising Store Associates while assisting in daily store operations. This includes providing direction where needed and being an ongoing example of superior customer service.

Responsibilities:

  • Supervise and assist Store Associates with daily operational tasks.
  • Assist customers with their shopping needs and transactions.
  • Tend to merchandising tasks via plan-o-gram.
  • Perform proper receiving and stocking procedures.
  • Count and reconcile cash register drawers.
  • Prepare deposits and order change from the bank.
  • Ensure store inventory is regularly inspected, removed, or rotated according to the Product Freshness Review Schedule.
  • Maintain a safe, clean, and pleasing environment for customers and associates.
  • Design a monthly schedule and assign work to foster an efficient and effective workflow.

Requirements:

To be successful as a Customer Service Supervisor at Rite Aid, you will need:

  • A High School Diploma or General Education Degree (GED).
  • At least one year of experience in retail, food service, restaurant, or customer service industry, preferably at a supervisor level.

Benefits:

Rite Aid offers a competitive salary of $45,000 per year, plus benefits including:

  • Generous paid time off.
  • 401K matching.
  • Career growth opportunities.

We are committed to creating an environment that inspires and motivates our associates to reach their full potential. Apply today to become a Customer Service Supervisor at Rite Aid



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