Sales Associate

2 weeks ago


Shelby, Michigan, United States AutoNation Full time
About AutoNation

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions to empower our customers to make informed decisions. With a network of dealerships nationwide, we provide a wide range of new and used vehicles, customer financing, parts, and expert maintenance and repair services.

Job Summary

The e-Commerce Sales Associate plays a critical role in guiding customers through their vehicle purchase journey in our no-haggle sales environment. This includes responding to leads, answering questions, providing information, and helping customers navigate from phone and internet contact to an in-store experience while delivering an exceptional customer experience.

Key Responsibilities
  • Respond to customer inquiries and leads in a timely and professional manner
  • Provide accurate and helpful information to customers regarding vehicle features, pricing, and availability
  • Guide customers through the vehicle purchase process, ensuring a seamless and enjoyable experience
  • Meet or exceed sales targets and customer service goals
Requirements
  • High school diploma or equivalent
  • Proven ability to provide exceptional customer service
  • Drive to set and achieve targeted goals
  • Prior sales experience, retail preferred
  • Demonstrated communication, consultative, interpersonal, and organizational skills
Benefits
  • Competitive compensation and 401(k) matching
  • Health, dental, and vision insurance
  • Maternity benefits
  • Exclusive RX Pet program offering discounts on medications
  • Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
  • Access to amazing deals and discounts through YouDecide, a website with offers from top providers and retailers
Culture

AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply and join our team in fostering a culture of belonging while contributing to our revolutionary work in the automotive industry.


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