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12-Volt A/V Systems Manager

2 months ago

Harrisonburg, Virginia, United States Crutchfield Full time
12-Volt A/V Technician Manager

At Crutchfield, we're dedicated to helping our employees succeed while delivering exceptional service to our customers. We're seeking a skilled 12-Volt A/V Technician Manager to join our team in Harrisonburg, Virginia.

Key Responsibilities:
  • Oversee the installation of 12-volt accessories, including A/V source units, speakers, amplification, integration devices, safety systems, and remote-start/security systems.
  • Manage and lead a team of skilled installation technicians, providing training, guidance, and support to ensure their success.
  • Implement and maintain quality control measures to ensure installations meet company standards and customer expectations.
  • Interact with customers to understand their needs, provide product recommendations, and address any concerns related to installations.
  • Work closely with the inventory team to ensure the availability of necessary installation materials and products.
  • Identify opportunities for process improvement, cost reduction, and enhanced customer satisfaction, implementing best practices to drive operational excellence.
Requirements:
  • Proven experience in managing installation teams, preferably in the automotive or 12-volt industry.
  • In-depth knowledge of 12-volt systems and automotive electronics.
  • Strong leadership and team management skills.
  • Excellent communication and customer service abilities.
  • Organized with a keen eye for detail.
  • Problem-solving and decision-making skills.
  • Ability to work in a fast-paced environment.
  • A valid driver's license with an acceptable driving record.
What We Offer:

We provide a competitive compensation package starting at $55,000 per year, along with health and dental insurance options, a comprehensive wellness program, tuition reimbursement, and discounts on our products. Relocation assistance may be available for the right candidate.

Crutchfield is an equal opportunity employer, and we welcome applications from all suitably qualified persons regardless of their background or characteristics.