12-volt A/V Systems Manager
4 weeks ago
**About the Role**
We're seeking a skilled 12-volt A/V Systems Manager to oversee the installation operations of our 12-volt products in customer vehicles. As a key member of our team, you'll play a crucial role in ensuring quality workmanship and adherence to safety standards.
**Key Responsibilities**
- Perform installations of various 12-volt accessories, including A/V source units, factory replacement speakers, amplification, integration devices, safety and collision avoidance systems, and remote-start/security systems.
- Oversee the installation process, ensuring that all work meets company standards and customer expectations.
- Manage and lead a team of skilled installation technicians, providing training, guidance, and support to ensure their success.
- Implement and maintain quality control measures to ensure installations meet company standards and customer expectations.
- Interact with customers to understand their needs, provide product recommendations, and address any concerns related to installations.
- Work closely with the inventory team to ensure the availability of necessary installation materials and products.
- Identify opportunities for process improvement, cost reduction, and enhanced customer satisfaction, implementing best practices to drive operational excellence.
**Requirements**
- Proven experience in managing installation teams, preferably in the automotive or 12-volt industry.
- In-depth knowledge of 12-volt systems and automotive electronics.
- Strong leadership and team management skills.
- Excellent communication and customer service abilities.
- Organized with a keen eye for detail.
- Problem-solving and decision-making skills.
- Ability to work in a fast-paced environment.
- A valid driver's license with an acceptable driving record.
We offer a competitive compensation package starting at $55,000 per year, along with health and dental insurance options, a comprehensive wellness program, tuition reimbursement, and discounts on the products we sell. Crutchfield is an equal opportunity employer, and we welcome applications from all suitably qualified persons.
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