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Patient Service Representative

2 months ago

Irondale, Missouri, United States US Derm Support Roles Full time
{"title": "Patient Service Representative", "description": "Overview

We are seeking a highly organized and detail-oriented Patient Service Representative to join our team at US Derm Support Roles. As a key member of our front office staff, you will be responsible for providing exceptional patient care and ensuring a smooth and efficient experience for our patients.

Responsibilities
  • Perform opening and closing clinic duties
  • Greet patients, check in for appointments, and verify insurance
  • Scan documents into electronic health record
  • Maintain tidiness of waiting area and reception counter throughout the day
  • Check schedules for added, canceled, and no-show appointments throughout the day
  • Schedule follow-up appointments as needed
  • Respond to designated tasks in the electronic health record
  • Order clinic office supplies
  • Sell and track cosmetic products
  • Distribute mail
  • Prepare for next day scheduled appointments
Requirements
  • High school diploma or equivalent required
  • 1-2 years of recent medical office experience or in a similar capacity preferred
  • Proficient in basic computer functions
  • Ability to learn new software quickly
  • Excellent customer service, communication, and organizational skills
  • Ability to operate standard office equipment
  • Ability to type a minimum of 40 wpm preferred
  • Attention to detail and ability to multi-task
  • Ability to respond positively to constructive feedback and direction from supervisors
  • Professional appearance and manner at all times
  • Compassionate and caring demeanor when dealing with others
  • Ability to maintain confidentiality of information
", "lang_code": "en-US"}