Retail Store Manager Assistant

5 days ago


Berwyn, Illinois, United States Tailored Brands Inc Full time

About the Role:

The Retail Key Holder is a vital member of our store team, responsible for supporting the Store Manager in achieving sales performance expectations. This role requires a strong leader who can inspire and motivate the store team to deliver exceptional customer experiences and drive business growth.

Key Responsibilities:

  • Partner with the Store Manager to lead the store team in achieving sales, service, and operational expectations.
  • Model company values and lead by example as an active coach, providing guidance and support to store staff.
  • Communicate priorities and sales-driving information effectively to ensure the store team is equipped to maximize business.
  • Assist in recruiting store staff and contribute to an inclusive store environment.
  • Support the management team in achieving store business plans, including sales, customer service, and operational goals.
  • Participate in driving business outreach opportunities and communicate leads to the Store Manager.
  • Identify performance opportunities and partner with the management team to contribute to development plans.
  • Partner with the management team to ensure proper staffing to effectively execute initiatives and operational tasks.
  • Assist the management team with training store staff on all internal operational functions.
  • Stay informed on corporate communication, directives, initiatives, policies, and procedures.
  • Support the management team with the implementation of store programs to increase efficiencies in sales, service, operations, and branding.

Requirements:

  • Minimum of 1 year of retail or sales experience.
  • Creative individual who demonstrates good judgment and is tuned into the pulse of the business.
  • Self-motivated, results-oriented, strategic thinker.
  • Strong organizational and leadership skills.
  • Excellent written and verbal communication skills.
  • Demonstrates active listening and problem-solving skills.
  • Proven ability to train and develop high-performing store teams.
  • Proficient in technology systems, applications, Microsoft Office, and video conferencing.
  • Ability to operate a computer and POS system.

Physical Requirements:

  • Ability to stand and walk for the majority of work shift, frequently bend, squat, and twist, lift up to 50 lbs., climb a ladder to reach merchandise and/or supplies, and see and distinguish between fabric patterns and colors.

Equal Employment Opportunity:

Tailored Brands Inc. is an equal employment opportunity employer and celebrates diversity. We provide equal employment opportunity to all applicants and employees without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, veteran or military status, age, physical or mental disability, marital status, or any other protected status under the law.



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