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Assistant Manager

2 months ago

Berwyn, Illinois, United States Wash U Carwash Full time
Job Summary

We are seeking a highly skilled and experienced Assistant Manager to join our team at Wash U Carwash. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our car wash facility.

Key Responsibilities
  • Supervising Operations: Manage staff, ensure smooth workflow, and resolve any operational issues that may arise.
  • Customer Service: Assist customers and ensure a high level of customer satisfaction by handling inquiries, resolving complaints, and providing a positive experience.
  • Staff Management: Recruit, hire, and train new employees, assign duties, provide guidance and feedback, conduct performance evaluations, and ensure adherence to company policies and procedures.
  • Inventory Management: Monitor and manage inventory levels of car wash supplies, cleaning agents, and other materials necessary for the car wash operation.
  • Quality Control: Maintain quality standards by conducting regular inspections, implementing quality control procedures, and addressing any issues related to equipment performance or service quality.
  • Administrative Tasks: Assist with administrative duties such as record-keeping, maintaining employee schedules, handling cash transactions, and preparing reports related to sales, customer feedback, and operational performance.
  • Safety and Compliance: Ensure the car wash facility complies with safety regulations and protocols by training employees on safety procedures, maintaining a safe working environment, and addressing any safety concerns promptly.
  • Collaboration with Management: Work closely with the car wash manager and other members of the management team to develop and implement strategies, improve operational efficiency, and achieve business goals.
Requirements
  • Excellent leadership, organizational, and communication skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Strong problem-solving and analytical skills.
  • Ability to work independently and as part of a team.
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
Benefits
  • Free car washes.
  • Flexible schedule.
  • Full-time and part-time positions available (25-40 hours per week).
  • No prior car wash experience necessary.
Compensation
  • Hourly rate: $18.00 to $21.00/hour plus bonus incentives.
  • Commission on monthly wash club sales.