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Food Service Operations Manager

2 months ago


Berwyn, Illinois, United States Dunkin' Donuts Full time
Position Overview

We are looking for a dedicated Food Service Operations Manager to lead our team at Dunkin' Donuts.

Key Responsibilities:

  • Develop and modify employee schedules to align with operational demands
  • Comply with health and safety standards, ensuring a secure and hygienic environment
  • Conduct regular inventory assessments as directed by the franchise owner
  • Facilitate team meetings to promote communication and collaboration
  • Uphold brand guidelines and standards
  • Foster a customer-centric atmosphere, prioritizing guest satisfaction
  • Delegate tasks and responsibilities to team members
  • Manage orders from suppliers and other vendors
  • Oversee the recruitment, hiring, and onboarding processes for new staff

Required Qualifications:

  • Proficient in basic computer applications
  • Fluent in both spoken and written English
  • Fundamental math skills and financial acumen
  • Prior experience in the food service, retail, or hospitality sectors
  • Demonstrated leadership abilities
  • Strong verbal and written communication skills