Retail Cashier
1 week ago
Location: Davis Food Co-op
Role:
Cashier
Department: Front End
Reports To: Front End Manager
Compensation: $16.00 to $21.67 per hour
Job Summary: The Cashier is responsible for executing cashier duties with precision and speed while delivering exceptional customer service.
Key Responsibilities:
- Deliver outstanding service to customers, creating a welcoming atmosphere that aligns with the Co-op's service standards.
- Process transactions accurately, including receiving payments and providing change.
- Minimize errors in transactions and ensure correct pricing and department entries.
- Maintain a thorough understanding of all product codes and register operations.
- Stay informed about all Front End processes and assist in various tasks when not engaged at the register.
- Support customers in establishing and renewing Co-op memberships.
- Assist with bagging groceries and perform additional duties as assigned by management.
- Utilize safe practices while performing job functions.
- Keep the work area organized and tidy.
- Wear appropriate attire, including nametag and close-toed shoes.
- Promptly report any safety or security issues.
- Adhere to scheduled shifts and arrive prepared for work.
- Assist customers as necessary, including resolving conflicts.
- Provide guidance to new employees and set a positive example for peers.
- Participate in departmental meetings and follow all Co-op policies as outlined in the employee handbook.
To succeed in this role, candidates should demonstrate the following abilities:
1. Problem Solving:
- Identify and address issues promptly.
- Handle challenging customer interactions with professionalism.
- Respond swiftly to customer inquiries and needs.
- Adjust to changes in the work environment and manage multiple priorities.
- Maintain consistent attendance and punctuality.
- Follow management directives and complete assigned tasks.
- Strive for continuous improvement and quality in work.
- Meet productivity expectations and complete tasks efficiently.
Successful candidates must be able to fulfill essential duties effectively. Reasonable accommodations may be made for individuals with disabilities.
1. Language Skills:
- Understand and communicate complex instructions and information clearly.
- Demonstrate proficiency in basic arithmetic and handle transactions accurately.
- Apply common sense to follow detailed instructions and solve problems.
- Proficient in word processing and spreadsheet software.
- Ability to operate manual equipment and understand cleaning protocols.
Candidates must meet the physical demands necessary to perform essential job functions. Reasonable accommodations may be provided for individuals with disabilities.
1. Daily Physical Demands:
- Stand, walk, and use hands for various tasks.
- Lift and move items up to 60 pounds.
- Possess good vision for various tasks.
Work conditions may vary, and reasonable accommodations may be made for individuals with disabilities.
Occasional Exposure:
- Wet or humid conditions, fumes, and outdoor weather.
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