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Retail Cashier
2 months ago
Location
Davis Food Co-op
Position
Cashier
DEPARTMENT: Front End
REPORTS TO: Front End Manager
Wage Range: $16.00 to $21.67 per hour
POSITION SUMMARY: The Cashier is responsible for accurately processing transactions while delivering exceptional customer service.
KEY RESPONSIBILITIES:
- Provide outstanding service to customers, ensuring a welcoming atmosphere in line with the Co-op's service standards.
- Process payments and provide change with precision.
- Minimize errors related to transactions and change handling.
- Accurately enter product prices and department codes.
- Maintain familiarity with all PLUs and operational procedures at the register.
- Support Front End operations by performing various tasks when not engaged at the register, including restocking, cleaning, and assisting customers.
- Help customers with DFC Ownership inquiries.
- Assist with bagging groceries and other duties as assigned by management.
- Adhere to safety protocols while performing job functions.
- Keep the work area tidy and organized.
- Wear appropriate attire during shifts, including nametag and proper footwear.
- Promptly report any safety or security issues.
- Be punctual and ready for work at the start of each shift.
- Assist customers as necessary, including managing difficult interactions.
- Support new employees by providing guidance.
- Exemplify positive behavior for fellow team members.
- Participate in departmental meetings as required.
- Comply with all Co-op policies and procedures as outlined in the employee handbook.
To succeed in this role, candidates should demonstrate the following abilities:
1. Problem Solving:
- Effectively identify and resolve issues in a timely manner.
- Handle challenging customer situations with professionalism.
- Respond swiftly to customer needs and requests.
- Adjust to changes in the work environment and manage competing priorities.
- Consistently arrive on time and ensure responsibilities are covered in your absence.
- Follow management directives and complete tasks as instructed.
- Seek opportunities to enhance quality and apply feedback for improvement.
- Meet productivity standards and complete tasks in a timely manner.
To perform this role effectively, candidates must possess the following qualifications:
1. Language Skills:
- Ability to understand complex instructions and communicate effectively.
- Competence in basic arithmetic and handling currency.
- Ability to apply common sense to follow detailed instructions.
- Proficiency in word processing and spreadsheet software.
- Ability to operate a manual pallet jack and knowledge of cleaning methods.
The physical demands of this position include:
1. Daily Physical Tasks:
- Standing for extended periods.
- Using hands for various tasks.
- Walking and reaching.
- Occasionally lifting and moving items up to 60 pounds.
- Ability to see clearly at various distances.
This position may involve exposure to various environmental conditions, including:
1. Occasional Exposure:
- Wet or humid conditions.
- Outdoor weather conditions.
- Typically moderate noise levels in the work environment.
The responsibilities and qualifications outlined in this job description are representative and not exhaustive. The employer reserves the right to modify this job description at any time.