Insurance Customer Service Representative

2 days ago


Macon, Georgia, United States Ben Granitz - State Farm Agent Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a State Farm Agent Team Member. As a key member of our team, you will play a vital role in providing exceptional customer experiences and promoting State Farm's premier insurance and financial service products.

Responsibilities
  • Build and maintain strong relationships with customers, understanding their needs and preferences to provide tailored solutions.
  • Employ a customer-centric approach to guide clients through comprehensive insurance options, empowering them to make informed decisions.
  • Drive business growth by generating leads, coordinating appointments, and effectively marketing products and services to meet diverse customer needs.
What We Offer
  • Competitive hourly pay plus commission/bonus opportunities
  • Paid time off (vacation and personal/sick days)
  • Flexible hours
  • Professional development and training
  • Abundant opportunities for career advancement within our agency
  • License reimbursement
Requirements
  • Genuine interest in marketing products and services that align with customer needs and preferences
  • Exceptional communication skills across all channels - written, verbal, and attentive listening
  • A people-centric mindset with a keen eye for detail
  • Proactive problem-solving abilities, ensuring swift resolutions for customer inquiries
  • Proficiency in learning and navigating computer functions efficiently
  • Collaborative spirit, thriving in a dynamic team environment

We are an equal opportunity employer and welcome applications from diverse candidates. If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.



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