Operations Director

2 weeks ago


Westminster, Colorado, United States KG Facility Solutions Full time
Operations Manager

KG Facility Solutions is seeking an experienced Operations Manager to oversee and optimize our commercial cleaning services. As a key member of our team, you will be responsible for ensuring the efficient delivery of high-quality services to our clients.

Key Responsibilities:
  • Lead and manage teams of cleaning staff, including hiring, training, and performance management.
  • Develop and implement effective scheduling and resource allocation strategies to meet client demands and maintain service standards.
  • Conduct regular performance evaluations and provide coaching and feedback to improve team performance.
Operations Oversight:
  • Monitor and optimize workflows to maximize efficiency and minimize costs while maintaining quality standards.
  • Collaborate with other departments to streamline operations and improve overall performance.
  • Ensure compliance with health and safety regulations and company policies.
Client Relationship Management:
  • Develop and maintain strong relationships with clients and subcontractors.
  • Conduct regular site visits and inspections to assess service quality and identify areas for improvement.
  • Provide exceptional customer service and resolve any issues or concerns in a timely and professional manner.
Requirements:
  • 2-3 years of experience in operations management, preferably in the cleaning services industry.
  • Excellent communication and interpersonal skills, with a customer-centric approach.
  • Strong problem-solving skills and attention to detail.
  • Proficiency in Microsoft Office Suite and cleaning management software.

KG Facility Solutions offers a competitive salary and benefits package. If you are a motivated and experienced operations professional looking for a new challenge, please submit your application.


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