Aviation Operations Specialist

2 days ago


Hebron, Kentucky, United States PrimeFlight Aviation Services Full time
About PrimeFlight Aviation Services

We are a leading provider of commercial services within the aviation industry, committed to delivering exceptional service to our customers. Our teams focus on maintaining a positive working environment and treating all team members with respect.


A Competitive Salary and Benefits Package

We offer a competitive pay scale, starting at approximately $38,000 per year, depending on location and experience. Additionally, we provide a comprehensive benefits package, including 401(k) matching, dental insurance, health insurance, life insurance, vision insurance, paid time off, and growth potential.


Job Description

As an Airport Customer Service Agent, you will play a crucial role in providing exceptional service to passengers and visitors at the airport. Your responsibilities will include welcoming passengers, assisting with inquiries, and offering support with check-in and boarding processes. You must ensure compliance with airline policies, security regulations, and safety procedures while addressing passenger concerns and providing solutions.


Required Skills and Qualifications

To be successful in this role, you will need to possess excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced team environment. You must also have a high school diploma or equivalent, one year of customer service experience, and the ability to read, write, speak, and understand the English language. Additionally, you must be able to pass a background check and drug screen, and meet any applicable regulatory requirements.


Working Conditions

You will work in an indoor/outdoor environment, standing for prolonged periods and walking up to 70 pounds. You must be able to push, pull, reach with arms, and grasp with hands. You may be exposed to moderate and high noise levels, and must be able to hear and respond to spoken voices and audible alarms. Tasks may involve repetitive motions of the arms, wrists, hands, and fingers, and require close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.




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