Airport Service Manager

1 week ago


Hebron, Kentucky, United States PrimeFlight Aviation Services Full time

We are seeking a seasoned professional to oversee the daily operations of our customer service team. As an Airport Service Manager, you will be responsible for supervising and leading a team of customer service agents to ensure a smooth and efficient passenger experience.

Key responsibilities include:

  • Supervising the daily operations of the customer service team
  • Mentoring and training passenger service staff in best practices and airport-specific procedures
  • Addressing and resolving escalated customer complaints and issues effectively
  • Ensuring team adherence to airline and airport policies, procedures, and service standards
  • Celebrating exceptional performance with rewards and recognition

A successful candidate will possess strong leadership skills, excellent communication abilities, and a passion for delivering exceptional customer service.

The estimated salary for this role is $50,000 - $65,000 per year, depending on experience and qualifications.

If you're a motivated and results-driven individual looking for a new challenge, we encourage you to apply for this exciting opportunity.

Benefits include competitive pay, comprehensive health insurance, paid time off, and opportunities for growth and development.



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