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Network Operations Specialist

2 months ago

Avignon, Provence-Alpes-Côte d'Azur, United States Global Enterprise Services, LLC Full time
Job Description

Job Summary:

Global Enterprise Services, LLC is seeking a highly skilled Network Operations Specialist to join our team. As a Network Operations Specialist, you will be responsible for providing advanced network support and troubleshooting services to our customers.

Key Responsibilities:

  • Network Monitoring and Evaluation: Monitor and evaluate various components of the DISA Enterprise Network to ensure optimal performance and identify potential issues.
  • Network Architecture and Integration: Partner with the engineering team to provide specifications for network architecture, evaluate and integrate new technologies to enhance current capabilities, and perform needs assessments.
  • Troubleshooting and Problem Resolution: Analyze user requirements, concept of operations documents, and system architectures to develop solutions for network outages or other systems issues. Provide advanced troubleshooting and problem resolution of complex network problems.
  • Customer and Senior Leadership Interaction: Interact with customers and/or senior leadership regarding network engineering, technical considerations, and for associated problems, issues or conflicts.
  • Rotating Shift Availability: This is a rotating shift position and must be available for a rotating shift.
  • Equipment Verification and Alarm Response: Verify equipment is operating within parameters of predetermined configurations and react to alarms as necessary.
  • SATCOM Gateway and Network Support: Work with DoD SATCOM Gateway facilities and deployed operators to troubleshoot and resolve SONET, IP and SATCOM network issues.
  • Network Configuration and Support: Provide SONET/SDH/IP network support to include configuration of switches, routers, multiplexers, media converters, and modems.
  • Documentation and Ticketing: Utilize diagrams, maps, cut sheets, and TSOs/SAAs/GAAs as source documentation for network configuration. Utilize ticketing applications to aid in customer problem tracking and resolution in all aspects of the network integral to our customer's communications.

Clearance and Citizenship:

  • Security Clearance: Secret
  • Citizenship: Must be a US Citizen

Travel and Location:

This position will involve less than 10% travel. Location: DGOC WEST = Hill Air Force Base, UT