IT Specialist

4 weeks ago

SaintSaturninlèsAvignon, Provence-Alpes-Côte d'Azur, United States Intermountain Hydronic Specialties Full time
Job Overview

Intermountain Hydronic Specialties is seeking a highly skilled IT Specialist to join our team. The ideal candidate will be responsible for maintaining our company's IT infrastructure, supporting end-users, troubleshooting issues, and implementing new technologies to improve business operations.

Key Responsibilities:

  • Install, configure, and maintain computer systems, servers, and network hardware.
  • Provide technical support for software and hardware issues for employees and resolve them in a timely manner.
  • Manage network configurations.
  • Institute procedures for smooth IT onboarding of new employees.
  • Monitor system performance, implement upgrades, and ensure regular backups and data security protocols are in place.
  • Support Microsoft cloud services and infrastructure.
  • Maintain IT documentation, including configurations, asset inventory, and user manuals.
  • Ensure cybersecurity measures are in place and stay up-to-date with the latest IT trends and security protocols.
  • Perform routine audits of systems and software.
  • Administer, customize and extend the company Salesforce platform. This includes the Pardot and Field Service web applications.
  • Administer, customize and extend the company Shopify inventory system, point-of-sale, and online stores.
  • Support all other company software platforms including QuickBooks, Procore, and BuilderTrend.
  • Oversee the custom build-out of an automated integration between Salesforce, Shopify and QuickBooks.

Requirements:

  • Education: Bachelor's degree in Information Technology, Computer Science, or a related field (preferred but not required).
  • Experience:
    • 2+ years of experience in IT support or a similar role.
    • Experience administering Windows operating systems.
    • Experience administering Apple workstations
    • Experience administering Android and iPhone mobile devices.
    • Familiarity with server management and networking.
    • Experience with Office 365 administration.
    • Hands-on experience with firewalls, routers, switches, and other networking hardware.
  • Certifications: A+ Certification, Network+, or relevant certifications (preferred).
  • Strong troubleshooting skills and attention to detail.
  • Excellent verbal and written communication skills.
  • Ability to manage time effectively and work independently or as part of a team.

Benefits:

  • Competitive salary and benefits package.
  • Health, dental, and vision insurance.
  • Paid time off and company holidays.
  • Retirement plan with company matching.
  • Opportunities for professional development and continuing education.

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