IT Specialist
1 week ago
Intermountain Hydronic Specialties is seeking a highly skilled IT Specialist to join our team. The ideal candidate will be responsible for maintaining our company's IT infrastructure, supporting end-users, troubleshooting issues, and implementing new technologies to improve business operations.
Key Responsibilities:
- Install, configure, and maintain computer systems, servers, and network hardware.
- Provide technical support for software and hardware issues for employees and resolve them in a timely manner.
- Manage network configurations.
- Institute procedures for smooth IT onboarding of new employees.
- Monitor system performance, implement upgrades, and ensure regular backups and data security protocols are in place.
- Support Microsoft cloud services and infrastructure.
- Maintain IT documentation, including configurations, asset inventory, and user manuals.
- Ensure cybersecurity measures are in place and stay up-to-date with the latest IT trends and security protocols.
- Perform routine audits of systems and software.
- Administer, customize and extend the company Salesforce platform. This includes the Pardot and Field Service web applications.
- Administer, customize and extend the company Shopify inventory system, point-of-sale, and online stores.
- Support all other company software platforms including QuickBooks, Procore, and BuilderTrend.
- Oversee the custom build-out of an automated integration between Salesforce, Shopify and QuickBooks.
Requirements:
- Education: Bachelor's degree in Information Technology, Computer Science, or a related field (preferred but not required).
- Experience:
- 2+ years of experience in IT support or a similar role.
- Experience administering Windows operating systems.
- Experience administering Apple workstations
- Experience administering Android and iPhone mobile devices.
- Familiarity with server management and networking.
- Experience with Office 365 administration.
- Hands-on experience with firewalls, routers, switches, and other networking hardware.
- Certifications: A+ Certification, Network+, or relevant certifications (preferred).
- Strong troubleshooting skills and attention to detail.
- Excellent verbal and written communication skills.
- Ability to manage time effectively and work independently or as part of a team.
Benefits:
- Competitive salary and benefits package.
- Health, dental, and vision insurance.
- Paid time off and company holidays.
- Retirement plan with company matching.
- Opportunities for professional development and continuing education.
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