Software Implementation Specialist

1 month ago

Los Angeles, California, United States Journal Technologies Full time
Job Overview

Journal Technologies is seeking a highly skilled Software Implementation Specialist to join our Litigation team. As a key member of our team, you will be responsible for delivering contracted products and services, including reports, business rules, and software configuration.

Key Responsibilities
  • Configure case management software using built-in administrative user interfaces, including forms, searches, and workflow.
  • Create business rules within the software using Groovy and Velocity.
  • Gather specifications for and review data conversion.
  • Develop and review documents and reports.
  • Conduct onsite administrative and user training and go-live assistance.
  • Java fluency and knowledge of Windows Server-based environments and networks.
  • Knowledge of interfacing with REST and SOAP APIs.
Requirements
  • Bachelor's degree or equivalent work experience and knowledge of project management principles.
  • 3+ years of professional experience with querying relational databases, preferably TSQL or PL/SQL.
  • Proven experience as an Implementation Specialist, preferably within a similar environment.
  • Proven ability to maintain focus and work effectively with multiple demands.
  • Knowledgeable on most Microsoft SQL database, Oracle database, and report software such as Jasper or Crystal Reports, Microsoft SQL reporting services, Java, Groovy, and Velocity.
  • Ability to demonstrate learning agility and critical thinking skills.
  • Strong client relationship skills.
  • Ability to work as part of a team to accomplish tasks.
  • Must be able to recognize basic procedural issues as they arise, then escalate appropriately.
  • The ability to learn and apply basic concepts in new situations.
  • Proficiency in the latest web technologies and working knowledge of various operating systems.
  • Excellent analytical skills and time management skills.
  • Top-notch interpersonal abilities.
  • Affinity for multitasking with precision.
  • Ability to travel to client sites.
Preferred Qualifications
  • Excellent Customer Service.
  • Industry knowledge in Litigation.
Why Journal Technologies?

Journal Technologies offers a competitive compensation package, quality medical, dental, and vision coverage, and a 401(k) retirement program. We also provide annual professional development funds, book subscriptions, and flexible working hours. Our company is committed to investing in our people and providing a stable work environment.

We are an equal opportunity/affirmative action employer and welcome applications from diverse candidates.

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